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Food Safety Report - Mold, Zebulon North Carolina
1 day ago •reported by user-qnzmg362 • business
841 East Gannon Avenue, Zebulon, 27597 North Carolina, United States
Transaction : 1/A-6*****Order ID : LS3GBGRXZT*****
Store : 41914-0 Address: 841 E Gannon Ave, Zebulon, NC 27597
I ordered a roast beef sub, and after receiving it, I noticed that the bread was moldy. I brought this to the attention of the only employee working at the time (a young Hispanic female with braces). When I told her the bread was moldy, she stated that it was "from the tray" and then asked if I wanted the sandwich remade.
While I did appreciate the offer to remake the sandwich, I am very concerned that moldy bread was available and served in the first place. This is a serious food safety issue and could have made someone very sick. Additionally, the response I received did not reflect the level of concern I would expect for a situation involving moldy food.
I also want to note that the employee was quite rude from the start. When we first arrived, I even questioned whether I should just go to the other location down the road, and I was met with attitude before I even ordered. After discovering the mold and the way the situation was handled, I felt uncomfortable and did not want to push the situation further in person because of the employee's behavior.
I have photos of the moldy sandwich, a video of it, and a photo of the receipt documenting this incident.
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