Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Food Safety Reports: Hello Fresh

Updated:

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

Real Time Reports

Suspected food poisoning. Symptoms: Nausea, Vomiting, Stomach Pain, Cramps, Chills, Headache
Suspected source: pork mince from hello fresh recipe.
Onset: 4 to 12 hours
Duration: other: Other
Sick: A loved one
pork mince from pork and apple burger. I did not like the texture of the meal… See more

#hellofresh #london #england #unitedkingdom #burger #pork

506   Comments Comment
I received the wrong items, the customer service referred to me as an order error, but I did not make 100% of it.
Afterwards, bad things were all very poorly packaged anyway. The meat and fish products were all thawed.
I didn't eat them and yet I… See more

#hellofresh #berlin #germany

I was made their shrimp roll meal, taking extra care to throughly cook everything and the next day around 12, I had extereme vomiting, nausea, diarrhea, loss of appetite and dizziness.  | Symptoms: Nausea, Diarrhea, Vomiting, Dizziness, Loss of Appetite

#hellofresh #nisku #alberta #canada #shrimp #roll #cooks

Yesterday, 20.01.23 (around 22:00), I made myself the menu with pretzel rolls, camembert, sweaty onions, sunflower seeds and cranberry jam. The next morning around 07:00, 8:00 a.m., it started with stomach pain, nausea and vomiting. During the handover, I had really severe sweats and then diarrhoea also… See more

#mealkit #fooddelivery #hellofresh #eutin #schleswigholstein #germany

Suspected food poisoning. Symptoms: Diarrhea, Nausea, Stomach Pain, Cramps
Suspected source: Chili Glazed Meatloaf
Onset: 6 hours
Duration: Not sure
Sick: 1  | Symptoms: Diarrhea, Nausea, Stomach Pain, Cramps

#mealkit #fooddelivery #hellofresh #newark #newjersey #unitedstates #chili #meatloaf #meat