Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

11/15/23 Not sure what caused it, started on day 4. Suddenly got unctrollable diarrhea and extreme nausea and vomiting. Couldn’t keep anything down even medication. I also developed chills and body aches. After going to the resort clinic, I had to be taken by ambulance to ER… See more

#hotel #costamujeres #quintanaroo #mexico

I ate in the Italian restaurant ll botaccio, at the resort . I was so sick and vomiting the whole night. They wouldn’t accept responsibility or even send a doctor
They wanna charge me $150 just for having a doc looking at me. For something that they… See more

#costamujeres #quintanaroo #mexico #italian

First day at the resort and had both seafood dishes including lobster, mussels, shrimp, scallops & mahi mahi.

Within an hour after consumption I had intense abdominal cramping, diarrhea that lasted for hours, faintness, light headed east, weakness, and ongoing cramping.  | Symptoms: Nausea, Diarrhea, Other, Weakness, Cramps

#costamujeres #quintanaroo #mexico #lobster #scallops #seafood #shrimp #mussels