Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

In the middle of the night I began having severe stomach pains and then became nausea. Later repeated vomiting and fever with chills and headache. Went there around 830pm. Had a cheeseburger and fries. Realized at the end, the meat was pink and found a hair in… See more

#shakeshack #pink #charlotte #northcarolina #unitedstates #cheeseburger #fries #meat

Within an hour after eating there, family and I were sick with intense stomach pain, diarrhea, nausea. Five and a half hours later, still struggling with all the symptoms. Aside from one person who got a burger without cheese, everyone ate the same meal. Everyone is sick.  | Symptoms: Diarrhea, Nausea, Stomach Pain

#shakeshack #charlotte #northcarolina #unitedstates #burger #cheese