Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email or phone
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Food Safety Report: Pho Cafe, 232 W Cermak Rd , Chicago, Il, USA

2 months ago source chicago.gov business

Regulatory Report

232 West Cermak Road, Chicago, 60616 Illinois, United States

Report date: Mar 27, 2024
10. Adequate handwashing sinks properly supplied and accessible
- comments: observed handwashing sinks on site missing handwashing signage. Instructed to provide and maintain.

13. Food in good condition, safe, & unadulterated
- comments: observed adulterated foods at the time of the inspection. Observed a dead roach inside a metal container with lettuce, stored inside a single prep cooler across from the handwashing sink in the rear food prep area. Also, observed a live roach crawling inside of a two door prep cooler, at the top part with uncovered food items such as tofu, raw beef, cooked beef, sliced onions, and sliced tomatoes. The two door prep cooler was located to the right of the cooking line across from the ventilation hood. Approximately 10 lbs at $80 was discarded at this time. Instructed food shall be safe and unadulerated at all times. Priority violation 7-38-005, citation issued

16. Food-contact surfaces: cleaned & sanitized
- comments: observed black, brown and pink substance build up on the interior panel above the ice inside of the ice machine. Ice used for human consumption. Instructed must remove build up, clean, and sanitize. Priority foundation 7-38-005, citation issued

22. Proper cold holding temperatures
- comments: observed improper cold holding temperatures of tcs foods inside the walk-in cooler and a prep cooler on the left of the cooking line across from the ventilation hood. Foods found out of compliance were: sliced tomatoes (46. 7f), eggs (46. 0-53. 9f), and chicken (47. 6f). Manager discarded approximately 10lbs at $60 worth of product. Must have cold holding foods at 41. 0f or below at all times. Priority 7-38-005, citation issued

38. Insects, rodents, & animals not present
- comments: observed 3 live roaches in the rear food prep area, at the time of the inspection. The live roaches were observed in the rear food prep area in the following areas: on the floor under the metal shelving unit with boxes of sandwich bags stored, on the pipe under the two compartment sink near the ventilation hood, inside the prep cooler with uncovered food items, prep cooler located to the right of the cooking line across from ventilation hood. Instructed to eliminate live roach activity, clean and sanitize affected areas and recommended contacting pest control for a service. All affected food items were discarded at this time, mentioned in violation #13. Priority foundation violation 7-38-020(a), citation issued

38. Insects, rodents, & animals not present
- comments: observed dead roaches on the floors and surfaces throughout the facility. Observed dead roaches on the floors under all cooking, washing, and shelving units equipment in the rear food prep area and the front server station. Observed dead roaches inside of the single prep cooler across from the handwashing sink in the rear food prep area and inside a cabinet with a plastic door in the beverage prep area. Instructed to remove all dead roaches, clean and sanitize all affected areas and maintain.

38. Insects, rodents, & animals not present
- comments: observed the rear exit door leading to the outdoor dumpster not rodent proof at the bottom. Instructed to rodent proof said door and maintain.

39. Contamination prevented during food preparation, storage & display
- comments: observed a tray with 4-5 whole pineapples stored on the floor under a shelving unit in the rear food prep/dishwashing area. Instructed to refrain from storing food on the floor and atleast 6 inches from the floor and maintain.

39. Contamination prevented during food preparation, storage & display
- comments: observed two big bowls of cooked noodles stored on the drainboard right next the to low temeperature dishwashing machine door. Instructed to relocated to prevent contaminating food and maintain.

48. Warewashing facilities: installed, maintained & used; test strips
- comments: observed one of the walls of the three compartment sink missing, making the sink look like a two compartment sink. Instructed to provide the missing wall and maintain.

60. Previous core violation corrected
- comments: observed previous core violations not corrected from 06/06/2023, report # 2576857 #49: instructed to clean the bottom interior area of the fryer and the exterior surface of the fryer to remove grease observed. #55: instructed to clean the floor under the fryer in the kitchen, clean wall next to fryer in the kitchen, clean wall above the sink in the kitchen and clean the ceiling vent and light shield in kitchen above prep cooler to remove dust observed. Priority foundation 7-42-090, citation issued

Source: chicago.gov

#rats #mice #rodents #raw #undercooked #chicago #illinois #us

Recent Interesting Reports

Chilli Pepper Country Paste recalled due to Listeria monocytogenes

4 weeks ago source rappel.conso.gouv.fr details

Recall notice

Profima Reunion Carrefour Market Saint Gilles has voluntarily recalled its product, Pate de Campagne Au Piment, due to the presence of microbiological contaminants. The product was distributed at Carrefour Market Saint Gilles.

The recalled product is:
- A meat product under the brand "Sans Marque".
- It… See more

#saintgilles #occitanie #fr #listeria

K

Costco Wholesale, Beasie Road, Murfreesboro, TN, USA

1 week ago reported by user-kfgz3674 details

We ordered one half cheese, and half pepperoni pizza (6/20/24) for a quick dinner not realizing it would result in our children (4yr, and 10mo) vomiting multiple times with an upset stomach.  | Symptoms: Vomiting, Stomach Pain

#costco #murfreesboro #tennessee #us #cheese #pepperoni #pizza #cheesepizza

Q

Tim Hortons, Wynford Drive, North York, ON, Canada

3 weeks ago reported by user-qfzf7638 details

I order from Tim Hortons twice a week, as its one of the only food sources available by my work. Recently I started trying the soups- chicken noodle was fine. Good, even. The week after, this last Sunday, I tried the broccoli soup and my stomach was… See more

#timhortons #toronto #ontario #ca #broccoli #chicken #noodle #soup

Fromagerie Blanc Raw Milk Goat Cheese recalled due to Listeria

3 weeks ago source rappel.conso.gouv.fr details

Recall notice

Fromagerie Blanc, a French dairy company, has voluntarily recalled its raw goat's milk cheese due to the detection of Listeria monocytogenes. The product was distributed across France. The recall was initiated on May 21, 2024, and ended on May 30, 2024.

The recalled product includes:
- The… See more

#fr #listeria

Universal Bakery Organic Aussie Bites recalled due to undeclared allergen

1 week ago source recalls-rappels.canada.ca details

Recall notice

Universal Bakery has issued a recall for its Organic Aussie Bites due to the presence of undeclared gluten. The product was distributed online across several provinces in Canada including, Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Quebec, and Saskatchewan. There has been… See more

#allergicreaction #ca #allergen

L’Eleveur LS smoked ham recalled due to E. Coli and Listeria

1 week ago source rappel.conso.gouv.fr details

Recall notice

L'Eleveur, a meat company, has voluntarily recalled its Smoked Ham product due to the presence of E. Coli and Listeria monocytogenes above the regulatory limit. The product was distributed in the Guadeloupe region through various retailers including Carrefour, Auchan, Super U, Sodex, Bioche SARL, and Champion.

The… See more

#guadeloupe #e.coli

H

Sheetz, 3941 West Market Street, Greensboro, NC, USA

3 days ago reported by user-hggd8967 details

I ordered a Medium Frozen Mocha at 12:37pm on Wednesday June 26, 2024 from the Sheetz. It is now 8:45pm, nearly 8 hrs since the purchase and I have had intense nausea and diarrhea. I with another person who also purchased one and has the same exact… See more

#sheetz #greensboro #northcarolina #us #mocha

V

BIBIBOP Asian Grill, Sawmill Road, Columbus, OH, USA

3 weeks ago reported by user-vhcb4248 details

Extreme pain in stomach. Something felt off. Seemed old or not prepared as usual. Stopped eating and threw up after consumption of half of bowl
Suspected food poisoning. Symptoms: Stomach Pain, Cramps
Suspected source: Noodles
Onset: Right away
Duration: other: Just happened. Not sure
Sick: Me  | Symptoms: Stomach Pain, Cramps

#columbus #ohio #us #bowl #noodle

Last 30 days