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Grand Bávaro Princess, Punta Cana, Dominican Republic

Latest report: November 17, 2022 2:38 PM
#puntacana #laaltagracia #dominicanrepublic #hamburger #spanish

Nausea, Diarrhea, Vomiting

2 months ago

The whole hotel seems superficially nice but it is not. I had the worst experience I ever made. It started that the rooms are wet, aircondition is not working properly, employees open in the night your door.

But the worst thing was the food poison from a... See More hamburger at a food truck at the beach. My girlfriend and me shared one hamburger and 3 hours later the nightmare started, i lost consciousness, diarrhea, vomiting, maximal pain you cannot imagine. Also my girlfriend had the same symptoms. We had no other food than in this hotel, no food at the airport before, stayed already 4 days in the hotel, we wash and sanitize regulary before eating our hands. So no discussion that this could come from somewhere else.

The medical service costs for some tablets and electrolyt water 336 Dollars.
When I complained about the food poisoning no one took me for serious and they told me if not all other guests have it, it can be everything.

I contacted guest service (which does not care about guests but about sending them away). I gave them my medical report but they were not interested in.

No luck. I asked for the General Manager Jorge de la Vieja. The guest service manager called and repeated in spanish: oh you don’t want to meet them?
Wow! Here they do everything to unsatisfy the guest.
I do not recommend this hotel and also not the way treating guests. As long as you pay everything is fine but when you have a problem you get ignored.

So the whole answer from the General Manager shows again that they are not interested in solving the problem, tell you they are not responsible and want to make you believe you got the food poison from somewhere else. They even do not check the bad food to avoid that other guests can get it.

There were already 10 people in Punta Cana died in a hotel from food posion and they take it that serious : zero! Thanks for playing with our health and live and try to put away the responsibility. | Symptoms: Nausea, Diarrhea, Vomiting
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Stomach Pain

3 months ago

Stayed with the family for 10 days in the family part. Location and facilities are nice. Rooms are not huge but okay for family of 4. Not much place to store clothes.
Avoid however going in the weekend, because huge groups from DR enter the hotel and... See More the hotel has no capacity to deal with that. I guess hotel needs the cash and do whatever it takes. And when it comes to food, drinks, transportation it is whoever pushes most goes first, no lines. We ended up waiting for whatever was left, things running out quickly. No glasses, no cutlery, nothing. When complaining about this, staff from guest service insulted me of discrimination and became aggressive, also telling me the hotel was only half full. This guy is not worth a job in guest services, wrong attitude from the first second. If half full would avoid the high season!
Hotel has various restaurants, apart from the teppanyaki we found it just average, and for some reason all got stomach problems. Frappuccino was our favorite. For a la carte you normally have to wait and we noticed some people got special treatment ( for whatever reason) which was annoying also.
My take: hotel 4 stars, food 2 stars and no stars during the weekend. | Symptoms: Stomach Pain
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Diarrhea, Body Ache

3 months ago

4 people from our party started having diarrhea and body aches after being here for 3 days. | Symptoms: Diarrhea, Body Ache See Less

Happened to me as well at the Lopesan. Just got back home and still dealing with terrible stomach pains and diarrhea !!
Reply 3 months ago

Nausea, Diarrhea, Vomiting

3 months ago

sick | Symptoms: Nausea, Diarrhea, Vomiting See Less


Nausea, Diarrhea, Vomiting

5 months ago

Day 2 of our 10 day stay, our daughter had nausea and vomiting, then my son, then wife and lastly me. We are now home and im the 8th day of symptoms which are truly horrific. My son also had inner ear infection from contaminated splash pool.... See More Which the resort doctor took many dollars for a inept consultantations giving him 3 different ear drop. Then finally oral antibiotics. | Symptoms: Nausea, Diarrhea, Vomiting See Less


Diarrhea, Vomiting, Nausea, Cramps

5 months ago

Travelled for 7 days, three out of 6 of us have had cramps, nausea and diarrhea. It’s been horrible | Symptoms: Diarrhea, Vomiting, Nausea, Cramps See Less


Nausea, Diarrhea, Fever, Headache, Stomach Pain

5 months ago

I’m also at this. I also went to the same restaurant and have the same symptoms. I’m on my honeymoon right now as well. We go home Monday. I feel like I’ve been poisoned. | Symptoms: Nausea, Diarrhea, Fever, Headache, Stomach Pain See Less


Nausea, Diarrhea, Fever, Headache, Stomach Pain

6 months ago

My daughter- we ate dinner at the seafood restaurant Pescador and later on that night she started getting serious tummy aches and had serious diarrhea. The next day she had fever, stomach pains, headaches and diarrhea. Shes the only one sick so far. We are still here... See More and will be going back home to canada on sunday. | Symptoms: Nausea, Diarrhea, Fever, Headache, Stomach Pain See Less

I’m also at the grand bavaro princess. I also went to the same restaurant and have the same symtoms. I’m on my honeymoon right now as well. We go home Monday. I feel like I’ve been poisoned.
Reply 5 months ago
We all got salmonella from there…. Confirmed from sample this place should be shut down!
Reply 4 months ago

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My family attended a destination wedding and everyone in the wedding party and guests got sick.
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Hi, when was this?
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Reply 2 weeks ago
Suspected food poisoning. Symptoms: Diarrhea, Fever, Cramps
Suspected source: Food at the hotel
Onset: 12
Duration: 3 days
Sick: 2
Additional information: Out of our party of 4,3 of us have diarrea and stomach cramps | Symptoms: Diarrhea, Fever, Cramps See Less

My 13 year old daughter had diarrhea for 2 days and on day 3. She woke up unable to breathe in the middle of the night. Fortunately there was a doctor who came and recommended hospitalization. But when you get to Hospiten from Bavaro you have to... See More add 3,000 dollars. Antibiotics and antiparasites and almost 3 days in the hospital and two days before leaving it was my turn but they did not give antibiotics and antiparasites directly... There is certainly a problem because a doctor in a hotel is not common... In my opinion, there is a real health problem and a monetary scheme involving tourists in the hospital. | Symptoms: Nausea, Diarrhea, Vomiting See Less

Suspected food poisoning. Symptoms: Diarrhea, Nausea, Fever, Stomach Pain, Cramps, Headache
Suspected source: Water
Onset: Several hours
Duration: 3 days
Sick: 1 | Symptoms: Diarrhea, Nausea, Fever, Stomach Pain, Cramps, Headache See Less

Son healthy 24yr old male (no alcohol never ate off resort)6 days into stay started to vomit with Diarrhea,cold chills 7pm at night. By 3pm the next day he was unconscious in own body fluids. 911 called Rushed to hospital 1hr away(scary place). 3 bags of iv... See More - sent back told stomach infection. Spent 4 days recovering-didn't even know who he was. All of us had stomach issues. Buffet had birds flying in sitting on top of food. Sick cats that bit 2 of us in buffet area. Cold food, undercooked food. Steam heaters under food not working. No hot water half the time, no clean towels or bottled water unless u begged. Lost his excursion money $150 , $50 in medication, $80 in cab back to hotel. $30 and 6 more hours in hospital upon return. Notified front desk o many occasions of how sick he was and they did nothing. Only ate at resort all week. | Symptoms: Nausea, Diarrhea, Vomiting, Chills See Less

My family and I stayed here on 12/23/22-12/28/22. The food selection was horrible at the resort. The resort barely offered Dominican food. They served Italian, Asian, and American food which was awful. They left open bottles of mayo, mustard, ketchup, and A1 sauce out for hours which... See More was supposed to be refrigerator. This is a safety hazard. The drinks and alcohol were poor quality and were watered down. It was flies all over the food and the food was not covered/stored properly. Another family and I actually become extremely ill on the trip and had diarrhea and was vomiting uncontrollably for 24 hours after eating a chicken burger. Also, it took 1-2 hours be served at the restaurants although my family and I made reservations. | Symptoms: Nausea, Diarrhea, Vomiting See Less

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