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Hard Rock Hotel & Casino Punta Cana, Bv. Turístico del Este, Punta Cana, Dominican Republic

Latest report: June 7, 2022 1:16 AM
YN

Nausea, Diarrhea, Vomiting, Cramps

1 year ago

My wife and I got sick on Wednesday June 1, 2022 and have been sick ever since. We are not sure which meal caused the issue but we’re guessing it was the shrimp or Calamari we ordered from the Italian Restaurant for dinner. My wife started experiencing... See More issues immediately upon leaving dinner so we went back to the room. Almost a week later we’re home but with the same symptoms. These stomach cramps are from Satan. Oddly enough we experienced the same issue a year ago at the Hard Rock Unico Resort. I think we will try to stay away from here for a while. | Symptoms: Nausea, Diarrhea, Vomiting, Cramps See Less
600


ZO

Nausea, Diarrhea, Vomiting, Something else

1 year ago

I was at this place last week and got salmonella poisoning. I left Monday night and was hospitalized Tuesday for four days. | Symptoms: Nausea, Diarrhea, Vomiting, Something else See Less
602


FF

Nausea, Diarrhea, Vomiting

2 years ago

I ate raw chicken provided by the hotel and was vomiting and on the toilet for hours. I haven’t stopped feeling i’ll. | Symptoms: Nausea, Diarrhea, Vomiting See Less
600


NX

Something else, Cramps

2 years ago

Slight upset stomach. Low level tummy cramps | Symptoms: Something else, Cramps See Less
600


SK

Nausea, Diarrhea, Vomiting

2 years ago

My son and I are sick since we stayed there last week | Symptoms: Nausea, Diarrhea, Vomiting See Less
600


BP

Nausea, Diarrhea, Vomiting, Other, Fever

2 years ago

6 out of 15 got sick last week (June/July 2021) from there. One was even hospitalized while in Punta Cana. Another went to the ER once we got back home. All have diarrhea and vomiting. Doctors said it is bacterial from food contamination most likely. This place... See More was not clean and would not recommend visiting.

Update: We now have 2 more sick with diarrhea and 2 that were already sick are also running a fever. Doctor in the States said it is a food born bacteria illness. | Symptoms: Nausea, Diarrhea, Vomiting, Other, Fever
See Less
603


ZO

Nausea, Diarrhea, Vomiting, Other

2 years ago

Me and 4 others just in my group this past week for sick after being there. One of them had to go to the ER there due to the violent dry heaving. Will not be back. This place was not clean - no workers wearing gloves - and was run down in several areas. | Symptoms: Nausea, Diarrhea, Vomiting, Other See Less
602


GA

Nausea, Diarrhea

3 years ago

My entire group of friends just got back from this resort in Punta Cana and we all are violently ill. | Symptoms: Nausea, Diarrhea See Less
604


WR

Nausea, Diarrhea, Vomiting

3 years ago

Woke up last night at 4 am with severe vomiting and diarrhea. This continued all night and most of today . Had a ribeye steak
At la isla last night. | Symptoms: Nausea, Diarrhea, Vomiting See Less
600


TS

Nausea, Diarrhea, Vomiting

3 years ago

I believe it might of been the lamb chops or the arugula salad I had at dinner in caio. I got sick early sat am. Woke up feeling nauseous. Spent the following 9 hours in the bathroom with severe symptoms. | Symptoms: Nausea, Diarrhea, Vomiting See Less
601


Related Reports

Date Closed: Mar 26, 2024
Reason for Closure:
Dishwashing and ware washing: Cleaning and sanitizing of tableware, including dishes, utensils, and equipment deficient.
Anti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly.... See More Condensation or liquid waste improperly disposed of.
Evidence of mice or live mice in establishment's food or non-food areas.
Food contact surface, refillable, reusable containers, or equipment improperly constructed, placed or maintained. Unacceptable material used. Culinary sink or other acceptable method not provided for washing food.
Cold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.
Evidence of rats or live rats in establishment's food or non-food areas.
Single service article not provided. Single service article reused or not protected from contamination when transported, stored, dispensed. Drinking straws not completely enclosed in wrapper or dispensed from a sanitary device.
Filth flies or food/refuse/sewage associated with (FRSA) flies or other nuisance pests in establishment’s food and/or non-food areas. FRSA flies include house flies, blow flies, bottle flies, flesh flies, drain flies, Phorid flies and fruit flies.
Establishment is not free of harborage or conditions conducive to rodents, insects or other pests.
Raw, cooked or prepared food is adulterated, contaminated, cross-contaminated, or not discarded in accordance with HACCP plan.
No hand washing facility in or adjacent to toilet room or within 25 feet of a food preparation, food service or ware washing area. Hand washing facility not accessible, obstructed or used for non-hand washing purposes. No hot and cold running water or water at inadequate pressure. No soap or acceptable hand-drying device.
Hot TCS food item not held at or above 140 °F.
Source: New York City Environmental Health Department.
See Less


Split a roast beef sandwich and quinoa kale salad on 3/24/24 for lunch around 2pm. My mom and I had extreme diarrhea and threw up all night. This was the only meal we shared. | Symptoms: Nausea, Diarrhea, Vomiting See Less


Suspected food poisoning. Symptoms: Diarreia
Suspected source: brócolis com pontos marrons
Onset: 4 a 12 horas
Duration: 12 a 24 horas
Additional information: não | Symptoms: Diarrhea See Less


Ate Naya (beef shawarma) at 7:30pm - felt uncomfortable shortly after. Woke up at 12:30pm with diarrhea, nauseous and feverish.
Lots of diarrhea throughout the night and violently sick at about 5:30am.
Now 8:20 and still have diarrhea and fever and generally feeling unwell. | Symptoms: Nausea, Diarrhea, Vomiting, Fever See Less


Report date: Mar 26, 2024
38. Insects, rodents, & animals not present
- comments: observed rodent activity on the premises. 100 found in various areas: the rear toddler classroom (by the infant room) in the toilet room along the side of the washbowl; around the refrigerator in... See More the rear of the toddler classroom, in the infant room-rear; around the 3-compartment and hand washing sink in the kitchen area. Instructed to remove all rodent droppings, clean/sanitize the affected areas. Priority foundation 7-38-020 (a) citation issued

49. Non-food/food contact surfaces clean
- comments: observed the cabinets under all of the washbowls in the toilet rooms in need of cleaning. Instructed to clean and to maintain all to remove dirt, cleaner spills and debris.

51. Plumbing installed; proper backflow devices
- comments: observed a leak at the base of the faucet on the 3-compartment sink. Instructed to fix the leak and maintain the sink.

55. Physical facilities installed, maintained & clean
- comments: observed a hole in the wall above the toilet in the toilet room in the rear toddler classroom; opening in the lower corner on the wall in the toilet room where the rodent activity was found; opening under the 2-compartment sink. Instructed to seal all openings and holes in the walls throughout as needed.

55. Physical facilities installed, maintained & clean
- comments: observed the floors in all of the corners and under/around all heavy equipment in the classrooms, laundry room, storage rooms, utility, electrical closets and kitchen with dirt and debris. Instructed to clean and maintain floors throughout. Also, the vent in the hallway by the kitchen and staff toilet room with thick dirt/dust. Instructed to clean and maintain vent.

55. Physical facilities installed, maintained & clean
- comments: observed clutter in the rear unused classroom and all of the storage rooms. Instructed to eliminate clutter, elevate all items at least 6' off the floor and organize all areas with clutter. Maintain same.

56. Adequate ventilation & lighting; designated areas used
- comments: observed the mechanical ventilation in the staff's toilet room not working. Instructed to fix and maintain.

56. Adequate ventilation & lighting; designated areas used
- comments: observed the 3 lights in the kitchen with no bulbs causing the area not to be well lit. Instructed to provide bulbs and maintain a well lit area per city code.

Source: chicago.gov
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Suspicion of food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Fever, Fever, Stomach Pain, Cramps, Chills, Headaches
Suspected source: Restaurants
Onset: 4 to 12 hours
Duration: 12 to 24 hours
Sick: Me | Symptoms: Diarrhea, Nausea, Fever, Vomiting, Cramps, Headache, Chills, Stomach Pain See Less
600


The last two days of the trip were a waste. We both had horrible stomach cramps as well as diarrhea. We are now home and still fighting it. No issues the first few nights. We then dined at Casa Bella, an Italian restaurant at a connecting resort... See More included in our stay. Symptoms started a few hours later. I know it's very common in that area, use caution! | Symptoms: Nausea, Diarrhea, Cramps See Less
600


My wife got sick from the buffet. They sent us to a scam hospital that didn't even test the stool test they gave her to do, and just left it on the table in the room, and her said she should pay $4000 and stay the whole... See More day. Even after most of the resort got sick they didn't take it seriously. They didn't hand sanitize for the buffet if there was a line up to get in. Didn't hand sanitize kids. Didn't have hand sanitizer at the buffet plates Tested positive for Clostridioides difficile | Symptoms: Nausea, Diarrhea, Vomiting See Less
600


Reporting on behalf of my daughter. She ate a shrimp/pasta dish and was sick with vomiting and diarrhea with a couple hours of eating. | Symptoms: Nausea, Vomiting, Diarrhea See Less
600


Was sick entire trip from being served gluten when told staff about my gluten allergy. Was also served raw food. Coming home have been nauseous extremely fatigued stomach cramping diarrhea, constipation, and unable to function. I also believe I was roofied at the pool bar.. and was... See More almost roofied on Dominican night -where waiter was harassing me for my room number, whats app, put something in my drink and kept asking I drink it. Then chased us to the stairs. Horrific experience, so frightening.

Also found bleach in my room

Don’t come here-especially if you are a woman | Symptoms: Nausea, Diarrhea, Fatigue, Constipation, Cramps, Stomach Pain
See Less
171


Last 30 days