Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Food Safety Reports: Playa Del Carmen, Quintana Roo, Mexico

Updated:

Had a bad experience eating out?

Your report helps protect others.

spent week there June 19th -25th wife and kid got sick 23rd really bad took wife to hospital July 3rd due to her not getting better she has low potassium and sodium had to go to ER for IVs todays the 6th and she is still not… See more

#hotelxcaret #playadelcarmen #quintanaroo #mexico #pita

Arrived July 3rd 2022 and started developing symptoms on July 5th. Nauseous, feeling dizzy, stomach cramps and a fever. When we mentioned the symptoms to a staff member he replied “people drink and eat too much and it is part of being on vacation. I worked in… See more

#hotelxcaret #playadelcarmen #quintanaroo #mexico #ro-tel

Everyone in our party of 9 got diarrhea. I left 24 hours ago and I am still dealing with it. The place is beautiful, but beware of the food or water. I have been to Aruba, Bermuda, Hawaiian Islands & Jamica. This is the only time anyone in my party got sick.  | Symptoms: Diarrhea

#hotelxcaret #playadelcarmen #quintanaroo #mexico

From 23rd June three people came down with food poisoning myself and my two Sons. The worst illness we have ever suffered we had to spend 3 days locked in a dark hotel room not able to keep a sip of water down its so upsetting. We… See more

#playadelcarmen #quintanaroo #mexico #ro-tel

Multiple members of my family have all been experiencing severe nausea, vomiting diarrhea. Many of them have even tested positive for salmonella and e.coli. The hotel preaches about hygiene. Would not allow me to feed my infant daughter near the pool however nearly half their hotel was… See more

#hotelxcaret #playadelcarmen #quintanaroo #mexico #salmon

Soooo many people sick at this resort right now. Bad stomach illness, vomiting, serve diarrhea, cramping, aches and more. Wife and I were here for a wedding and she got it along with at least 10 people in our party alone! Talked to other guests and everyone… See more

#hotelxcaret #playadelcarmen #quintanaroo #mexico