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Food Safety Report - Romano's Macaroni Grill, Westminster Colorado
1 year ago •reported by user-pqdg4231 • business
10411 Town Center Drive, Westminster, 80021 Colorado, United States
Dear Macaroni Grill Corporate,I am writing to formally report a serious issue regarding my family’s recent visit to your Westminster, Colorado location (10411 Town Center Dr, Westminster, CO 80021) on Thursday, January 30, 2025.
My wife, son, daughter, and I dined at the restaurant that evening. My wife ordered the Fettuccine Alfredo with chicken, I had the Fettuccine Alfredo with shrimp, and my children had spaghetti dishes (spaghetti and meatballs for my daughter and a kids spaghetti meal for my son).
During the night of January 31, 2025, all four of us began experiencing severe symptoms, including vomiting and diarrhea, which have persisted throughout the day. Concerned about the situation, I contacted the restaurant and spoke with the manager. While he assured me that safety protocols are followed, he was unwilling to offer any form of compensation or reimbursement. Given the circumstances, I find this response unacceptable.
We trust Macaroni Grill to provide safe, high-quality food, and this experience has been both distressing and unacceptable. I request a formal investigation into this matter and reimbursement for our visit. Additionally, I urge you to take appropriate steps to ensure no other customers suffer a similar experience.
It is now febuary 1st and symptoms are still being experienced wife has extreme stomach pain since , puking, and diarieah the night we dined at the restaurant | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain, Cramps, Chills, Headache
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Comment
Very thorough/helpful but you should probably go to Macaroni Grills actual corporate contacts with this letter; I don't think they're going to see it on here...