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Hilton Cancun, an All-Inclusive Resort, Cancún, Quintana Roo, Mexico

Latest report: March 21, 2023 1:43 PM
ZW

Nausea, Diarrhea, Vomiting

2 months ago

Our overall experience at this resort was good and the food always tasted great. The day before we were scheduled to leave my wife became violently ill and had to be taken to the hospital. While she was at the hospital my daughter started vomiting. An hour... See More later I became sick. So 3 out of 4 of us were sick. We found out that at least 5 other people at the resort were sick after eating at the same restaurant. | Symptoms: Nausea, Diarrhea, Vomiting See Less
25


O2
anonymous16920
Why the hell can’t anyone post the actual sickness. Why is at all the same without results. I’m getting pissed off not reading what science States is wrong here.
Reply 2 months ago
IW
Iwaspoisoned Support
Hi, thank you for your comment. Please keep in mind that the majority of people reporting are in a time of distress while experiencing illness, and not all are able to go to the doctor for various reasons or they report before getting their results, which can take a couple of days. The information about what they ate and what their symptoms are is vital to the early detection of outbreaks, even if they have not yet visited a doctor or medical facility. Getting a diagnosis is really useful, but if anyone is experiencing food poisoning symptoms, we encourage them to report it even if they have not received one yet.
Reply 2 months ago

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My wife got Salmonella food poisoning there. We were on a Jet2 Indulgent Escape, all inclusive and only ate at the resort restaurants. Jet 2 deny responsibility and call us liars effectively. We have all the medical reports to support the claim.
Not sure, but very probably... See More eggs, as I did not eat any and she had them for breakfast a few days before falling ill. My wife was in a wheelchair the whole holiday and that prevented us exploring the area, so we never left the resort hotel. | Symptoms: Diarrhea, Nausea, Vomiting See Less
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Last two days have only been eating resort food. Food poisoning decided to kick in on my lovely 5 hour flight home. Have not been able to keep and liquids down. Puking, dry heaving and diarrhea last 24 hours. Hot sweats and then chills. I feel disgusting!... See More Update: 56 hours later I can finally move around and have enough energy to get around the house. Still feel sick. | Symptoms: Nausea, Diarrhea, Vomiting, Chills, Sweating See Less
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My partner, My mother and myself had frozen margaritas at the pool. I was assessed by the EMS along with my partner who is also sick along with my mother. We are in a group of 5 and the two who didn’t drink those drinks (from blender),... See More are not sick. I would strongly discourage anyone to eat or drink here. Our family heritage is in clubs & pubs so having grown up in that environment, I’m accustomed to the industry and albeit it is a massive hotel chain, they are noticeably sloppy with their cleanliness. The Paramedic’s weren’t able to confirm 100% but they suspected the bacteria likely came from the blender based on the fact that the ice is widely used in all guests drinks who had ordered from that bar. The hotel have been absolutely appalling to deal with and have offered no satisfactory resolution whatsoever.m, they’ve called just to ‘check in’ once and said the drinks we had were ‘on the house’. I’ll be perusing the matter further because we have travelled here from Australia and I do appreciate its not something to boast about but we are paying north of $2000 per night for the two rooms and haven’t been able to leave the room, and toilet for the better part of 24 hours, we couldn’t go to the NYE dinner we booked and paid for on the basis that we were poisoned by the Hilton. I understand that mistakes happen but their name is on the door therefore the Buck stops with them and unfortunately after a 14 hour flight - drinks on the house doesn’t even begin to compensate us. It began last night and has progressively gotten worse over the course of today. Ecoli in drink or salmonella. It began last night and has progressively gotten worse over the course of today., | Symptoms: Diarrhea, Nausea, Vomiting See Less
115


TY
t.........j
Omg my sister and I got food poisoning from here too. I am not sure if this is the EXACT place but we both got diarrhea and I started to throw up on the same day that I got a pina colada and she got pineapple juice by the pool bar at the Hilton Hawaiian Village
Reply 5 months ago
YA
anonymous11407
Not defending the hotel, however, I was violently ill the first week of December, like both ends at the same time.
And last week I just had diarrhea with horrible stomach cramps.
I think it's just been raging in Honolulu for a while and it's everywhere.
I saw a 12 year old kid barfing in front of Safeway Kapahulu, with his mom like right after Christmas.
Sounds like either the employee was sick, or another guest at the bar? Who knows. But yea, everyone is catching everything like it's for revenge.
Reply 4 months ago
December 9th here in the airport. Their restaurant was closed due to "problems in the kitchen" but the bar was open. Apparently selling problem food from that same kitchen., Nachos or Frankfurt curry sauce. We shared dished. Both my partner and I got extremely sick. I believe... See More the hotel was aware of a problem in the kitchen as they had the restaurant closed for "problems" in the kitchen yet still served food at the bar. | Symptoms: Diarrhea, Nausea, Vomiting See Less
8


Had the honey walnut Shrimp. Next day fever, nausea and vomiting. Had nothing else that could cause food poisoning within the last day | Symptoms: Nausea, Vomiting, Fever See Less
24


Our family of 7 traveled to Riu Latino from 5/13/23 - 5/20/23. I experienced vomiting on day 2 and diarrhea/nausea the entire rest of the trip. Still have it going on today at home 5/22. All of my family members experienced diarrhea and nausea the entire week.... See More 2 of them (besides me) experienced severe vomiting and diarrhea at the end of the trip. The trip back was one of the worst we had. We ate at the buffet and all the restaurants including several trips to PePe’s by the pool and food from the Sports Bar. We are unable to pinpoint the food/drink source. I do not have a sensitive stomach and can’t remember the last time i vomited, so for me this is very concerning. It makes me very scared to go back. | Symptoms: Nausea, Diarrhea, Vomiting See Less
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Myself and the three people I am traveling with became ill during our trip here. | Symptoms: Nausea, Diarrhea, Vomiting See Less
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Onset: Less than 4 hours
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58


My wife and I stayed May 8-12th 2023. In the early morning of May 11th we both became very sick with vomiting, diarrhea, headache, cramping and abdominal pain. We both ate similar food and drinks that day so couldn’t tell exactly the source but we had eaten... See More here the entire trip. We were bed ridden the entire day of the 11th and then at least functional to make our flight back on the 12th. We stayed at another RIU on a previous trip and experienced no issues. There was an outdoor grilled food serving station near the pools where we ate some burgers the evening before getting sick but couldn’t say 100% the source | Symptoms: Nausea, Diarrhea, Vomiting, Headache, Cramps, Stomach Pain See Less
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According to the news, the SLO County Public Health Epidemiologist, said that the Public Health Department investigated the outbreak and identified a restaurant as the exposure source. The department began working to limit the spread of the virus by promoting “mass cleaning and disinfection” of the restaurant. The restaurant has been cleaned three times since the outbreak was first reported.

At this time, it is unclear what products were involved in the outbreak or what company was involved. No further information on the outbreak has been released.

Norovirus is very contagious and is easily transmitted from person to person most through the oral/fecal route. Considering that hand sanitizer does NOT work against this virus, it is important to wash your hands with soap frequently. Use bleach to clean and disinfect surfaces.

In case you experience vomiting, diarrhea, and nausea, report it now. It can help to detect & resolve outbreaks early and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

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