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Hilton Cancun, an All-Inclusive Resort, Cancún, Quintana Roo, Mexico

Latest report: March 21, 2023 1:43 PM

Nausea, Diarrhea, Vomiting

2 months ago

Our overall experience at this resort was good and the food always tasted great. The day before we were scheduled to leave my wife became violently ill and had to be taken to the hospital. While she was at the hospital my daughter started vomiting. An hour... See More later I became sick. So 3 out of 4 of us were sick. We found out that at least 5 other people at the resort were sick after eating at the same restaurant. | Symptoms: Nausea, Diarrhea, Vomiting See Less

Why the hell can’t anyone post the actual sickness. Why is at all the same without results. I’m getting pissed off not reading what science States is wrong here.
Reply 2 months ago
Iwaspoisoned Support
Hi, thank you for your comment. Please keep in mind that the majority of people reporting are in a time of distress while experiencing illness, and not all are able to go to the doctor for various reasons or they report before getting their results, which can take a couple of days. The information about what they ate and what their symptoms are is vital to the early detection of outbreaks, even if they have not yet visited a doctor or medical facility. Getting a diagnosis is really useful, but if anyone is experiencing food poisoning symptoms, we encourage them to report it even if they have not received one yet.
Reply 2 months ago

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My wife got Salmonella food poisoning there. We were on a Jet2 Indulgent Escape, all inclusive and only ate at the resort restaurants. Jet 2 deny responsibility and call us liars effectively. We have all the medical reports to support the claim.
Not sure, but very probably... See More eggs, as I did not eat any and she had them for breakfast a few days before falling ill. My wife was in a wheelchair the whole holiday and that prevented us exploring the area, so we never left the resort hotel. | Symptoms: Diarrhea, Nausea, Vomiting See Less

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My partner, My mother and myself had frozen margaritas at the pool. I was assessed by the EMS along with my partner who is also sick along with my mother. We are in a group of 5 and the two who didn’t drink those drinks (from blender),... See More are not sick. I would strongly discourage anyone to eat or drink here. Our family heritage is in clubs & pubs so having grown up in that environment, I’m accustomed to the industry and albeit it is a massive hotel chain, they are noticeably sloppy with their cleanliness. The Paramedic’s weren’t able to confirm 100% but they suspected the bacteria likely came from the blender based on the fact that the ice is widely used in all guests drinks who had ordered from that bar. The hotel have been absolutely appalling to deal with and have offered no satisfactory resolution whatsoever.m, they’ve called just to ‘check in’ once and said the drinks we had were ‘on the house’. I’ll be perusing the matter further because we have travelled here from Australia and I do appreciate its not something to boast about but we are paying north of $2000 per night for the two rooms and haven’t been able to leave the room, and toilet for the better part of 24 hours, we couldn’t go to the NYE dinner we booked and paid for on the basis that we were poisoned by the Hilton. I understand that mistakes happen but their name is on the door therefore the Buck stops with them and unfortunately after a 14 hour flight - drinks on the house doesn’t even begin to compensate us. It began last night and has progressively gotten worse over the course of today. Ecoli in drink or salmonella. It began last night and has progressively gotten worse over the course of today., | Symptoms: Diarrhea, Nausea, Vomiting See Less

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Reply 5 months ago
Not defending the hotel, however, I was violently ill the first week of December, like both ends at the same time.
And last week I just had diarrhea with horrible stomach cramps.
I think it's just been raging in Honolulu for a while and it's everywhere.
I saw a 12 year old kid barfing in front of Safeway Kapahulu, with his mom like right after Christmas.
Sounds like either the employee was sick, or another guest at the bar? Who knows. But yea, everyone is catching everything like it's for revenge.
Reply 4 months ago
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My wife and I stayed May 8-12th 2023. In the early morning of May 11th we both became very sick with vomiting, diarrhea, headache, cramping and abdominal pain. We both ate similar food and drinks that day so couldn’t tell exactly the source but we had eaten... See More here the entire trip. We were bed ridden the entire day of the 11th and then at least functional to make our flight back on the 12th. We stayed at another RIU on a previous trip and experienced no issues. There was an outdoor grilled food serving station near the pools where we ate some burgers the evening before getting sick but couldn’t say 100% the source | Symptoms: Nausea, Diarrhea, Vomiting, Headache, Cramps, Stomach Pain See Less

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