Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Food Safety Reports: Playa Del Carmen, Quintana Roo, Mexico

Updated:

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

November 20,2021
My son and I have got salmonella after we had a breakfast ( egg omelette and pork) in buffet of Sandos Caracol Eco Resort.  | Symptoms: Nausea, Diarrhea, Vomiting

#buffet #playadelcarmen #quintanaroo #mexico #pork #egg

30 1 Share   Comments Comment
Bad stomach cramps and going on day 3 of diarrhea from what i suspect as the muscles at the Italian restaurant on the resort. I also think the buffet has something to do with this food poisoning  | Symptoms: Diarrhea, Cramps

#buffet #playadelcarmen #quintanaroo #mexico #italian

Oct 31, 2021 to Nov 8, 2021, Not sure if it was the food or water. We had a group of family members staying at Xcaret Arte and most are dealing with diarrhea and some nausea.   2 people that felt too bad to leave their rooms, 5 with diarrhea but could leave their room.   | Symptoms: Diarrhea, Nausea

#hotelxcaret #playadelcarmen #quintanaroo #mexico

Not sure attended the buffet from moonlight event there  Attended the buffet Thur night for the Moonlight event had cramping during the night woke up vomiting and watery diarrhea and a stomach pain that continues to come and go  it’s Sunday heading home and still feel nausea,… See more

#buffet #playadelcarmen #quintanaroo #mexico

3 1 Share   Comments Comment
I ate off buffet all week, last night there ate at Specialty Restaurant / Lobster Severe Diarrhea severe abdominal cramps , 3 days so far starting brat diet have had no solids  | Symptoms: Nausea, Diarrhea, Cramps

#buffet #playadelcarmen #quintanaroo #mexico #lobster

Ate at 2 restaurants there. Pelicanos and Asiana. Poor hygiene throughout the entire property. Food is left out for hours especially. Even over heard a couple in the pool saying how they had food poisoning here a few days ago! We asked the GM for Pedialyte, toast… See more

#cleanliness #foodsafetyissue #hilton #playadelcarmen #quintanaroo #mexico #toast