Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Food Safety Reports: Playa Del Carmen, Quintana Roo, Mexico

Updated:

Had a bad experience eating out?

Your report helps protect others.

I ate an early dinner at the Mare Nostrum Restaurant and my husband had diarrhea and a few hours later I started throwing up for hours. We both had the salad with sun dried tomatoes from the ‘appetizer buffet’ and then I had a a few pieces… See more

#playadelcarmen #quintanaroo #mexico #salad #steak

Suspected food poisoning. Symptoms: Diarrhea, Vomiting, Stomach Pain, Cramps, Headache
Suspected source: Venison, Fruit, Water
Onset: 4 to 12 hours
Duration: 12 to 24 hours  | Symptoms: Diarrhea, Vomiting, Stomach Pain, Cramps, Headache

#hotelxcaret #playadelcarmen #quintanaroo #mexico #fruit

This was my third visit to Hotel Xcaret México, and in the past, I have thoroughly enjoyed your exceptional hospitality, beautiful accommodations, and outstanding culinary experiences. Unfortunately, my most recent stay did not meet the high standards I have come to associate with your resort.

Shortly after… See more

#hotel #hotelxcaret #lays #playadelcarmen #quintanaroo #mexico #fish

4/12/25
12 hours after arriving and have first food onset of violent, sudden diarrhea. Lasting now 4 days and still hasn’t stopped. Waking me up mid sleep to run to the bathroom. Scared to get far from any restroom. Not sure what started it.  | Symptoms: Nausea, Diarrhea

#playadelcarmen #quintanaroo #mexico

Suspected food poisoning. Symptoms: Diarrhea, Vomiting, Fever, Stomach Pain, Chills
Suspected source: I’m not sure
Onset: 4 to 12 hours
Duration: Several days
Sick: Me  | Symptoms: Diarrhea, Vomiting, Fever, Stomach Pain, Chills

#lays #playadelcarmen #quintanaroo #mexico

Traveled to Sandos with 6 people everyone got severely ill various days of our 9 day stay. 2 kids under 8 with fevers, vomiting, cramping and chills.  | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain, Fever, Cramps, Chills, Headache

#lays #playadelcarmen #quintanaroo #mexico

We were in xcaret park on march 26 2025 and in one restaurant (oaxaca restaurant) we ate food where after a few hours my daughter felt very bad her stomach hurt and she started vomiting and it forced us to leave that park immediately. That was the only meal we ate that day.  | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain

#playadelcarmen #quintanaroo #mexico

Suspected food poisoning. Symptoms: Diarrhea, Stomach Pain, Cramps, Chills
Suspected source: Not sure
Onset: 12 to 24 hours
Duration: Several days
Sick: 6 people
Additional information: The group ate at various onsite restaurants. 9 family members, 6 got ill within 12 hours to 5 days after arrival.… See more

#hotel #hotelxcaret #playadelcarmen #quintanaroo #mexico