Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Food Safety Reports: Playa Del Carmen, Quintana Roo, Mexico

Updated:

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

Traveled to Sandos with 6 people everyone got severely ill various days of our 9 day stay. 2 kids under 8 with fevers, vomiting, cramping and chills.  | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain, Fever, Cramps, Chills, Headache

#lays #playadelcarmen #quintanaroo #mexico

We were in xcaret park on march 26 2025 and in one restaurant (oaxaca restaurant) we ate food where after a few hours my daughter felt very bad her stomach hurt and she started vomiting and it forced us to leave that park immediately. That was the only meal we ate that day.  | Symptoms: Nausea, Diarrhea, Vomiting, Stomach Pain

#playadelcarmen #quintanaroo #mexico

Suspected food poisoning. Symptoms: Diarrhea, Stomach Pain, Cramps, Chills
Suspected source: Not sure
Onset: 12 to 24 hours
Duration: Several days
Sick: 6 people
Additional information: The group ate at various onsite restaurants. 9 family members, 6 got ill within 12 hours to 5 days after arrival.… See more

#hotel #hotelxcaret #playadelcarmen #quintanaroo #mexico

We got sick the morning after eating dinner at Las Cuevas. Diarrhoea and vomiting the next day Our daughter didn’t and the only thing she didn’t eat that we did was the lamb. We only drank purified water.  | Symptoms: Diarrhea, Vomiting

#hotelxcaret #playadelcarmen #quintanaroo #mexico

Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache
Suspected source: Not sure
Onset: Not sure
Duration: Several days
Sick: 3 people  | Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache

#hotel #playadelcarmen #quintanaroo #mexico