Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!

Edit my report

Your report is queued - it may take up to 12 hours to process your report.

Report by

Food Safety Reports: Hello Fresh

Updated:

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

Real Time Reports

X

Hello Fresh Germany Production, Deutschland

4 years ago •reported by user-xfwtd868 • details

Ordered and delivered multiple boxes. However, as soon as meat or fish was present, stomach problems in the form of nausea, vomiting and/or diarrhea occurred after a short time. Everything was usually ok with vegetarian dishes. I suspect the cold chain should be reworked because the meat… See more

#mealkit #fooddelivery #hellofresh #ilsenburg #saxonyanhalt #germany

  Comments Comment
J

Hello Fresh Distribution Center, Avenue South, Grand Prairie, TX, USA

4 years ago •reported by user-jxpcg357 • details

Received Hello Fresh box in Buffalo NY. Made Old Bay Fries with Cheddar Wonderburgers 10/19/2021. The beef was fully cooked, but the dish required onions to be caramelized. Two people ate this dish. One person was sick within 4 hours of eating, the other started experiencing loose… See more

#hellofresh #grandprairie #texas #unitedstates #beef #buffalo #cheddar #fries #onion

82   Comments Comment
B

helloFresh, Prinzenstraße, Berlin, Germany

4 years ago •reported by user-bpdw6743 • details

We had the dish glass noodle salad with carrot spaghetti. According to the recipe, you should add the carrots raw spaghetti over the salad. After eating it, we had stomach pain, bloating, diarrhoea and circulatory problems about 2-3 hours later. Unfortunately, we only received an email saying… See more

#hellofresh #berlin #germany #spaghetti

39   Comments Comment

Recall notice

HelloFresh Onions in Meal Kits - recalled due to Potential Salmonella Contamination

4 years ago •source fda.gov • details

HelloFresh has been informed by one of its ingredient suppliers that it is conducting a voluntary recall of its onions due to the potential presence of salmonella bacteria. Please discard all onions received from July 7, 2021 through September 8, 2021.

FDA recommends disposing of onions received… See more

#mealkit #hellofresh #unitedstates

Food Recall HelloFresh Onions in Meal Kits - recalled due to Potential Salmonella Contamination HelloFresh has b... photo #1
312   Comments Comment
W

Hello Fresh, Owensboro, KY, USA

4 years ago •reported by user-wdhpz559 • details

Not sure 3 people ate the food, only 1 got sick (me). I am pregnant. I developed diarrhea immediately after eating a meal with chicken, potatoes, onions, garlic and roasted vegetables. It has lasted for 1 week so far.
1 week ago  | Symptoms: Diarrhea, Cramps

#fooddelivery #hellofresh #owensboro #kentucky #unitedstates #chicken #garlic

27   Comments Comment
V

HelloFresh Germany Production SE & Co.KG, Max-Planck-Straße, Verden (Aller), Germany

4 years ago •reported by user-vjmj2797 • details

We tried the good food shipment for the first time, the first dish was great and tasted, on the second day the first problems came, the salad completely spoiled, unfortunately my wife hadn't seen it and already ate something of it, with big consequences, overtime, vomit, if… See more

#fooddelivery #hellofresh #verdenaller #niedersachsen #germany

11   Comments Comment
V

Hello Fresh, Orangetree, FL, USA

4 years ago •reported by user-vzmtt799 • details

I had chicken cutlets, potatoes and Brussels sprouts  I had dinner around 8. I woke up with a stabbing sharp pain. I have had diarrhea every since. I threw up on Wednesday and thought that would be the end of it. I still have burning diarrhea and… See more

#hellofresh #orangetree #florida #unitedstates #chicken

2   Comments Comment

Popular topics

#New York #Recalls #Sandwich #Salad #Burger #Walmart #Chicken #Los Angeles #London #Pizza #Chicago #Resort #Taco Bell #Chick-Fil-A #GrocerySupermarket #Burger King #Outbreaks #McDonald's