1340 Lake Woodlands Drive,
The Woodlands,
77380
Texas,
United States
Three of us ordered from there on Wednesday 5/13. My Mom and I both ordered Ruben The Great. The only thing we had in common. We both got bad diarrhea about an hour after eating. Today (2nd day), we both have nausea. The 3rd person ordered something else and was fine. I notified the manager, he was nice and looking into it.
UPDATE: 3 days later my mom and I are still having diarrhea and nausea. The original Manager said he would refund us for the food. Called back today and checked with another Manager . She said we don’t know anything about it, and nothing was done (meaning to check the food). She then basically said we were lying. I got mad, and she then took down information as said they are required to report to the health department. Original Manager didn’t do that either. I am concerned that they did not take this incident seriously as nothing was done about it. A restaurant needs to take these reports seriously. When I originally called them, I stated I was not looking for a refund, I wanted them to check the food. According to the Manager another manager they didn’t do that. This is very troubling. | Symptoms: Diarrhea, Nausea