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    Product: Crust

    Updated: November 23, 2022 11:00 AM
    Report date: Nov 22, 2022
    49. Non-food/food contact surfaces clean
    - comments: 4-602. 13 all shelving throughout the front and rear prep areas, at the three-compartment sink with food debris, dirt, and grease. ----rear prep hand sink dirty. Must clean and maintain all.

    50. Hot & cold... See More water available; adequate pressure
    - comments: observed no hot running water in the facility. The three-compartment sink temperature was 79. 9 f, the handwashing sink near the front service window temperature was 81. 9 f, and the handwashing sink near the rear dishwashing area temperature was 80. 6 f. In the men and women's toilet room, the water temperature was 79. 8 f. Instructed all handwashing sinks must be 100 f. The three-compartment sink must be 110 f at all times. Priority violation 7-38-030(c), citation issued.

    55. Physical facilities installed, maintained & clean
    - comments: 6-201. 11 floors throughout the entire facility, along all baseboards, at the entranceway to the dining room, throughout the kitchen under all equipment, floor of the walk-in freezer, and washrooms all with dirt, debris, and encrusted grease. -----ceiling ventilation and tiles in both washrooms with excessive dust and dirt. Must clean and maintain all. ----damaged ceiling tile above the utility service sink. ----blackened, moldy wall caulking at the three-compartment sink. Must replace.

    59. Previous priority foundation violation corrected
    - comments: observed previous priority foundation violation #60 from report#2567062 dated on : 11/15/2022, not corrected as follows: #49- found the following not clean: interior of coolers, exterior of deep fryers, and grill areas. Must clean and sanitize. Priority violation 7-42-090, citation issued.

    Source: chicago.gov
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    5.1K


    Report date: Nov 18, 2022
    1. Person in charge present, demonstrates knowledge, and performs duties
    - comments: person in charge during the inspection does not have a city of chicago food service sanitation certificate.

    2. City of chicago food service sanitation certificate
    - comments: no valid city... See More of chicago sanitation certificate posted on the premises or such a person on site while tcs foods were being prepared and served. Must provide. Priority foundation violation 7-38-012 citation issued.

    3. Management, food employee and conditional employee; knowledge, responsibilities and reporting
    - comments: no written employee health policy on site for all employees. Must provide. Priority foundation violation 7-38-010 citation issued.

    19. Proper reheating procedures for hot holding
    - comments: observed employees using the hot holding steam table to reheat prepared foods such as macaroni and cheese in the hot holding unit at an improper temperature of 70. 3f and cheese sauce at 76. 1f. Reviewed proper methods of rapidly reheating tcs prepared foods to 165f or above. Priority violation 7-38-005 citation issued.

    36. Thermometers provided & accurate
    - comments: noted no accurate metal stem thermometer to monitor reheating tcs foods on site. Metal stem thermometer not calibrated/accurate. Instructed to provide an accurate, calibrated metal stem thermometer in good repair to monitor hot and cold food temperatures. Priority foundation violation 7-38-005

    37. Food properly labeled; original container
    - comments: bulk flour container must be labeled with the product common name.

    41. Wiping cloths: properly used & stored
    - comments: wiping cloths improperly stored hanging on the splash guard at the rear dish area hand washing sink. Must properly store.

    47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
    - comments: interior lid of the box freezer in poor repair. Cracked, broken with exposed insulation. Must replace.

    48. Warewashing facilities: installed, maintained & used; test strips
    - comments: no chlorine chemical test strips on site to monitor sanitization levels at the three-compartment sink and sanitizing solutions for cleaning raw chicken contact surfaces. Must provide test strips. Priority foundation violation 7-38-005 citation issued.

    49. Non-food/food contact surfaces clean
    - comments: the prep table can opener holder is extremely dirty with encrusted food debris. Must clean and maintain. ----rusty rack shelving inside the tall reach-in coolers. Must remove all rust or replace. ---dirty metal rack shelving above the microwave oven. ----exterior of the grease trap with dirt and dripping grease. Must clean and maintain all. ----dirty/greasy equipment with food debris stored in dry, dry food storage. Must store equipment cleaned.

    49. Non-food/food contact surfaces clean
    - comments: interior of all coolers and freezers with excessive food debris and ice build-up. Must clean, defrost and maintain.

    55. Physical facilities installed, maintained & clean
    - comments: observed excessive dust in the hood ventilation above the deep fryers. Must clean and maintain.

    55. Physical facilities installed, maintained & clean
    - comments: water-damaged ceiling tiles in the employee washroom. Must replace. Peeling wallpaper throughout the employee washroom. Must remove to be smooth and cleanable. ----food splatter on walls throughout prep areas. Must clean and maintain.

    56. Adequate ventilation & lighting; designated areas used
    - comments: employees must not store personal belongings in the food prep areas. Must provide a designated non-food area for employees' belongings.

    57. All food employees have food handler training
    - comments: no proof of food handler training for all employees on site. Must provide.

    60. Previous core violation corrected
    - comments: previous core violations from report number 2373580 on 6-11-20 were not corrected. #47-observed rusty shelves inside of walk-in cooler in rear. Instructed to repaint or replace. #49--observed heavy grease build up inside of cooking fryers and in between cooking equipment. Must detail clean regularly and maintain. #55--observed minor food debris throughout food establishment on floors. Must clean floors and maintain. Priority foundation violation 7-42-090 citation issued.

    Source: chicago.gov
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    5.1K


    Report date: Nov 18, 2022
    16. Food-contact surfaces: cleaned & sanitized
    - comments: 4-602. 11(b-e)--observed a slight debris accumulation encrusted on the interior of the ice maker located at front juice prep area. Must remove debris, detail clean inside ice maker/have serviced and maintain ice machine at... See More all times.

    38. Insects, rodents, & animals not present
    - comments: 6-202. 15--observed gap opening at bottom of south front entrance doors. Instructed to pest proof mentioned doors all across the bottoms to prevent pest entry.

    47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
    - comments: 4-101. 19--observed chipped rust on the wire storage racks in the deli walk-in cooler. Instructed to remove chipped rust and repaint or replace the shelves.

    47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
    - comments: 4-501. 12--observed a torn door gasket inside of the main kitchen 2 door stand-up cooler. Instructed to replace the torn door gasket and maintain.

    54. Garbage & refuse properly disposed; facilities maintained
    - comments: 5-501. 115--instructed to detail clean and maintain rear outside enclosure next to garbage compactor with broken equipments etc.

    55. Physical facilities installed, maintained & clean
    - comments: 6-201. 17-- instructed to detail clean walls in the front juice/coffee prep area to remove food splashed debris and provide missing ceiling tile in the rear main kitchen area and maintain.

    56. Adequate ventilation & lighting; designated areas used
    - comments: 6-501. 14--instructed to remove excessive accumulation of dusts on ventiltation covers throughout the bakery prep area and maintain.

    Source: chicago.gov
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    5.1K


    Report date: Nov 17, 2022
    10. Adequate handwashing sinks properly supplied and accessible
    - comments: noted no soap available at the three-hand washing sinks located at the kiosks of "savory stack, " "salad bar," and "deli. " hand sanitizer only was provided in the soap dispensers. Management... See More provides soap. Priority foundation violation 7-38-030(c) citation issued.

    22. Proper cold holding temperatures
    - comments: noted approximately 10 lbs of cooked chicken chunks in a 3-inch deep metal container of the upper portion service cooler at "savory stacks" with an improper cold holding temperature of 91. 6f. Also noted were cooked mushrooms in the same cooler at 44. 6f, both with today as a prep date. Reviewed proper cooling methods of cooked foods and proper cold-holding temperatures of tcs foods. All foods are discarded. Priority violation 7-38-005 citation issued.

    38. Insects, rodents, & animals not present
    - comments: observed approximately 50 live small drain flies at the dish machine area around the food waste disposal machine and the conveyor belt for soiled dishes. Recommend having pest control co. Service area for flies, eliminate all moist, organic material, and eliminate fly activity. Priority foundation violation 7-38-020(a) citation issued.

    39. Contamination prevented during food preparation, storage & display
    - comments: must provide a splash guard on the right side of the south wall handwashing sink in the spice food prep area.

    47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
    - comments: torn rubber door gaskets on the tall reach-in cooler at the "paseo" food station. Must replace.

    47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
    - comments: noted food-soiled and stained wooden cutting boards of metal food cart at the rear kitchen cooks line. Must clean or replace.

    49. Non-food/food contact surfaces clean
    - comments: the interior of ovens with excessive food debris must clean and maintain. Table top can opener with encrusted food debris. Must clean after each use.

    55. Physical facilities installed, maintained & clean
    - comments: dirty floor drain under the dish area and soiled dish conveyor belt. Must clean and maintain.

    58. Allergen training as required
    - comments: no proof of allergen training or certificates for all city of chicago certified food managers. Must provide.

    60. Previous core violation corrected
    - comments: previous core violations from report #2550114 on 2-18-22 were not corrected. #44- observed a prop/display wooden bowl not acceptable for food storage being stored on shelving with clean food containers. Must not store non-food contact equipment with utensils/food containers used for food storage. #51-must remove all eyewash stations from all hand washing sinks to prevent possible cross contamination. #55-excessive pooling water throughout the floors under and around the dish machine. Must remove and maintain dry floors. Priority foundation violation 7-42-090 citation issued.

    Source: chicago.gov
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    5.1K


    On 11/18/2022 around 7pm my family and I went there. We go here often and never have any issues. This time however, when I cut into my chicken it was a little too liquidy for my taste at first. I chalked it up to the marinade because... See More it was the herb crusted chicken and sometimes that can be the case with it. However, I soon found myself chewing something repulsive. I didn't even have time to think about it really and my mouth just automatically swallowed to get rid of it. It turned out when I looked down at the plate that parts of the piece of chicken were still mostly raw and uncooked. It was odd. There were almost bands of uncooked chicken surrounded by bands of cooked chicken. Usually when you get this it's just a whole section is uncooked. But it was just certain parts of it making me wonder if their cooking equipment is malfunctioning. Within 20 minutes I began to get extreme nauseous, bloated, and altogether not well. Today it continues and I've been having to run to the bathroom all night. I am horrified. Absolutely horrified. I don't think I've ever experienced anything like this before. Looking at the texture of the chicken it also looked like maybe there was something wrong with the chicken itself too as far as possibly a sickness or infection or some sort of possible parasitic infection in it. I'm not sure. I am providing images and perhaps someone else with a better knowledge of those types of things can be of better help with that analysis. I am horrified as I said. Please note in Image 2 out of 13 there is what appears to be a piece of the head of a type of tape worm, however it is usually seen more in Dogs than other animals when they are of this type. I also included a final image circling those anomalies which appear to be a head and various parts of another organism within the chicken. I have also included images of the vegetables served as they are barely cooked as well (the vegetables are always a problem here. The broccoli is rarely fully cooked and same with the carrots for some reason.). | Symptoms: Nausea, Diarrhea, Bloating See Less
    390


    Report date: Nov 15, 2022
    49. Non-food/food contact surfaces clean
    - comments: all shelving throughout the front and rear prep areas,at the three compartment sink with food debris, dirt and grease. ----rear prep hand sink dirty. Must clean and maintain all.

    55. Physical facilities installed, maintained &... See More clean
    - comments: floors throughout the entire facility, along all baseboards, at the entranceway to the dining room, throughout the kitchen under all equipment, floor of the walk-in freezer, and washrooms all with dirt, debris, and encrusted grease. -----ceiling ventilation and tiles in both washrooms with excessive dust and dirt. Must clean and maintain all. ----damaged ceiling tile above the utility service sink. ----blackened, moldy wall caulking at the three-compartment sink. Must replace.

    60. Previous core violation corrected
    - comments: previous core violations from 6-15-21 report #2521320 were not corrected. #49- found the following not clean: interior of coolers, exterior of deep fryers, and grill areas. Must clean and sanitize. #56-found exhaust vents inside restrooms are not operational. Must repair/replace. Priority foundation violation 7-42-090 citation issued.

    61. Summary report displayed and visible to the public
    - comments: summary report posted on 6-15-21, #2521320, was not posted in plain view of customers during this inspection. Priority foundation violation 7-42-010(b) citation issued.

    Source: chicago.gov
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    5.1K


    Report date: Nov 4, 2022
    10. Adequate handwashing sinks properly supplied and accessible
    - comments: 5-205. 11 handwash sink in prep area not accessible, unclean dishes in basin of sink. Instd to keep basin clear and accessible at all times for handwashing only. Citation issued 7-38-030(c) priority... See More foundation

    10. Adequate handwashing sinks properly supplied and accessible
    - comments: 6-301. 12 no hand drying provision (i. E. Paper towels) at handwash sink in prep area. Instd to provide and maintain at sink at all times. See above for violation issued 7-38-030(c) priority foundation

    22. Proper cold holding temperatures
    - comments: 3-501. 16 (a2&b)the following tcs foods on table at prep line at improper temperatures: large deep container of bean sprouts at 67. 0f, large deep container of eggroll mixture at 63. 0f, and dozen eggs at 64. 0f. All discarded and denatured at this time. Instd to maintain cold foods at 41f or below at all times. Approx 20lbs $100 value. Citation issued 7-38-005 priority

    38. Insects, rodents, & animals not present
    - comments: 6-501. 111 over 30 rat droppings noted scattered on floor through basement behind unused equipment and under storage shelves. Instd to remove all droppings, clean and sanitize affected areas and contact pest control for service. Citation issued 7-38-020(a) priority foundation

    55. Physical facilities installed, maintained & clean
    - comments: 6-501. 12: walls and ceiling surrounding ventilation hood and walls and ceiling in basement directly underneath 1st floor cooking line with excessive grease encrusted on walls. Instd to clean all and maintain free of grease

    56. Adequate ventilation & lighting; designated areas used
    - comments: 6-501. 14: entire exterior and interior of ventilation hood system including ansel system and filters with excessive grease, dust, and debris. Instd to detail clean and maintain.

    Source: chicago.gov
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    5.1K


    I ordered 3 pizzas from our local restaurant, a thin crust pepperoni, stuffed crust pepperoni and a Hawaiian pizza. The thin crust tasted weird like moldy or something. 3 of us got really sick, 2 of us have vomited and have diarrhea from it. The only thing... See More I can think of is it was either the cheese, the sauce or the dough. I will no longer be buying pizza from them. | Symptoms: Nausea, Diarrhea, Vomiting See Less
    293


    I ate a Marie Callenders Beef Pot Pie last week and a couple hours later vomited and had diarrhea. Was nauseous for 4 to 5 days. Wasn't severe so didn't seem medical treatment. Started feeling better and cooked a Marie Callenders Chicken Pot Pie tonight and noticed... See More it had a funky smell after it was cooked. Ate a small bite of the crust and it tasted like rancid oil or butter. Remembered last week getting sick after eating the beef one so I threw the chicken one away. Still have a turkey one. Think I'll return it to Walmart where I bought all 3. Definitely not eating it. I've eaten many Marie Callenders products and loved them. First time I've gotten sick from them | Symptoms: Nausea, Diarrhea, Vomiting See Less
    414


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