I am reporting:
Please select at least one of the options
Please fill in incident place
Did you also consume (in the past 7 days):
Get alerts for your case
Provide a contact email
The email field is required
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂
Please accept our Terms & Conditions
Protect friends & family
Provide a contact phone number
This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
Add video or photo!
We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Email or SMS a copy of report
Enter below to get emailed or SMS a copy of your report
Please provide email or phone
Please provide email or phone
Thanks for your report.
Get location based notifications

Your report is queued - it may take up to 12 hours for your report to be processed.

Report by
Please provide location
Please provide location
Please provide report title
Please provide details
Please accept our Terms & Conditions
Get alerts and updates for your case! Your contact information is not shown on the website.

This information is not shown on the website. We can notify you of updates, and may contact you for more information to help resolve or follow up on your issue.

Please provide email or phone
Thank you for your report!


Visit our learn pages for more helpful information or, email us:

Goodbye! and best wishes in your recovery

Kraft Heinz

Updated: December 6, 2022 5:21 AM
The FSIS announced the recall of approximately 2,400 pounds of ready-to-eat ham and cheese loaf products by Kraft Heinz Foods Company, a Kirksville, Mo. due to possible cross-contamination with under-processed products. These products were shipped to distribution centers in Ohio and Virginia and further distributed for retail... See More sales. There have been no confirmed reports of adverse reactions due to consumption of these products.

The following products are subject to recall:
• 16-oz. rigid vacuum-packed packages containing “Oscar Mayer Ham & Cheese LOAF” with codes from “07 Feb 2023 20:40 7B” through “07 Feb 2023 22:16 7B” on the label.

The ready-to-eat ham and cheese loaf products were produced on Oct. 10, 2022.

The problem was discovered when the establishment notified FSIS that the product was sliced on the same equipment as product that had been under processed, and the equipment was not cleaned between runs of the under-processed and fully cooked product.

FSIS is concerned that some product may be in consumers’ refrigerators or freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

In case you experience harm from this product, it is important to report it. It can help to detect & resolve issues and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

See Less

Kraft Heinz is announcing a voluntary recall of approximately 5,760 cases of Capri Sun Wild Cherry Flavored Juice Drink Blend beverages because a diluted cleaning solution, which is used on food processing equipment, was inadvertently introduced into a production line at one of their factories. Only the... See More Wild Cherry flavored Capri Sun products with the case/package information below are affected.

The recalled product is Capri Sun Wild Cherry Flavored Juice Drink Blend 6.6 FL OZ, Carton UPC: 0 8768400100 4, Case UPC 87684 00409 00, The “Best When Used By” date on the products is June 25, 2023.
- Packaging Description: individual foil pouches packed in paperboard cartons. Note: Cases shipped to retailers include 4 cartons that are shrink-wrapped together. Product is sold by the carton at retail.
- Manufacturer Code on Pouch: 25JUN2023 WXX LYY #### Note: #### would be between 0733-0900 for product affected by this issue. XX may be 01, 02, 03, 04, 09, or 10.
- Manufacturer Code on Carton: 25JUN2023 WXX #### CT1404. Note: #### would be between 0733-1000 for product affected by this issue. XX may be 01, 02, or 03.

The issue was discovered after they received several consumer complaints about the taste of the affected product. The Company is actively working with retail partners and distributors to remove potentially impacted product from circulation.

If you have the recalled product in your home, please do not eat it, throw it away or return it to the place of purchase.

If you are experiencing symptoms after drinking the product it is important to report it. It can help to detect & resolve outbreaks early and prevent others from being harmed, and it enables better surveillance. If symptoms persist seek medical attention.

See Less

The case involves myself my husband and my daughter(Sara) I made tater tots for dinner my husband immediately said that his did not taste right. They had a funny taste to them. At that time I told him mine were fine I had experience any issues with... See More mine, Just after saying that I've been into one that had a very bad taste to it I had five maybe six at that point that had tasted off to me as my husband described We stopped eating them at that time My daughter came in we asked her how hers were if they tasted funny she said they did but she just ate them anyway .

At that point all three of us discovered that there was something wrong with them I went back and I smelled the bag and the bag did not smell right it smelled wrong There was something wrong My daughter and I experienced mild stomach discomfort and nause as well as some issues with our throat. It felt tight restricted with difficulty in swallowing.

My husband as well had discomfort in his stomach and then nausea. I did contact the Kraft Heinz company responsible for the manufacturing They initially offered me $30 in coupons which I declined one because I do not use coupons because I cannot enter stores at this time. All of my groceries come through deliveries.

I also informed them that I was not going to be satisfied with that and I wanted to know what my family had ingested I asked them if they could test it and tell me what was in it and they said yes so I sent the product back to them and they prepared mailer through UPS that they furnished I waited nearly a month and made several phone calls for updates only to find out on February 17th 2027 I spoke with Larry in escalations who stated they were not able to tell me what my family ingested due to the compromised state of the sample and I quote him on that.

I do not understand what I mean by compromised state I sent it immediately through UPS with a tracking number of 1 ZXXXXX 9XXXXX3 I had the open case number with Kraft Heinz company of 8XX-XXX-X5n The Kraft Heinz company received the sample on January 18th of 2022. It was picked up on January the 12th of 2022 by UPS.

I made several follow-up calls one on January the 27th 2022 again on February the 8th 2022 I called again on February the 15th which they claimed they had tried to contact me and I found that to be incorrect because no messages were left and didn't know missed calls were on my phone. I contacted them again on February the 17th 2022 where I spoke with Larry and escalations and was told about the compromise to state of the sample At that point I was offered $90 which is not acceptable to members of my family were affected by this product The company cannot tell me what my family ingested even though I did send the sample back to them I have not been furnished a copy of the report and their findings. I have not even received and I'm sorry. I have found this whole experience to be very unprofessional and very unbecoming of such a well-known company.
I would like to hear their next offer in this matter to see if it would be acceptable.

I tested positive for E-Coli in my latest blood work and Urine, I believe I contracted it from there product. That is why I have had bloody loose stools stomach cramping. My Labs were off in Jan 2022 and now I have another infection as well/  | Symptoms: Diarrhea, Nausea, Cramps, Bloody Stool
See Less

Select code dates of Country Time Lemonade, Tang, Arizona Tea powdered beverages and limited Kool- Aid powdered beverages with “Best When Used By” dates between May 10, 2023 and November 1, 2023 are being voluntarily recalled in the U.S. due to the potential presence of foreign material,... See More specifically very small pieces of metal or glass, that may have been introduced during production.

Consumers who purchased the recalled items, should not consume the product and can either return it to the store where it was purchased, or discard it.

Company Announcement Date: November 20, 2021
FDA Publish Date: November 22, 2021
Product Type: Food & Beverages
Reason for Announcement: Potential presence of glass and metal
Company Name: Kraft Heinz
Brand Name: Country Time, Tang, Kool-Aid, Arizona Tea
Product Description: Country Time Lemonade, Tang, Arizona Tea powdered beverages and Kool-Aid powdered beverage products

For more details including the list of the recalled products check on FDA website:

Source: FDA
See Less

The CFIA announced the recall of Country Time Original Lemonade Fruit Juice Substitute Drink Mix and Tang Orange Flavour Crystals by Kraft Heinz Canada due to the possible presence of glass. There have been no reported injuries associated with the consumption of these products.

The recalled products... See More are:
- Country Time Original Lemonade Fruit Juice Substitute Drink Mix, 2.4 kg, UPC: 0 66188 05337 5, Best Before 23 SE 15
- Tang Orange Flavour Crystals, 2.2 kg, UPC: 0 66188 05750, Best Before 23 AU 20 and 23 AU 21

The recalled products have been sold nationally and online.

If you have the recalled products in your home, please do not eat them, throw them away or return them to the place of purchase.

Check the full recall details on the CFIA website:

Source: CFIA
See Less
1 Share

The FSIS announced the recall of approximately 13,504 pounds of a frozen foodservice soup product by Kraft Heinz Foods Company due to misbranding and it contains milk and eggs, known allergens, which are not declared on the product label. There have been no confirmed reports of adverse... See More reactions due to consumption of this product.

The recalled product is:

- 4-lb. tubs containing “Chef Francisco Minestrone Condensed Soup” with a “Chef Francisco Vegetable Beef and Barley Condensed Soup” label with lot code LD28120FT1 represented on the label. The product was distributed in 16-lb cases labeled as “Chef Francisco Minestrone Condensed Soup” with lot code LD28120FT1.

The frozen soup product was produced on October 7, 2020, and was shipped to hotels, restaurants, and institutions nationwide.

FSIS is concerned that some products may be in the freezers of hotels, restaurants, and institutions, so these businesses are advised not to serve them. The recalled product should be thrown away or returned to the place of purchase.

Check the full recall details on the FSIS website:

Source: FSIS
See Less

About 20 minutes ago one hour after eating a lunchable, The only thing I can think of is the snack that he ate. Lunchables Nachos Cheese dip & salsa by Kraft Heinz. He had it as a snack at 3:00pm today and around 4:00pm started vomiting right... See More now he's still on the toilet complaining of a stomach ache | Symptoms: Vomiting, Stomach Pain See Less

Recent Interesting Reports

We're suspicious of pizza, just me... But long ago it made me feel bad | Symptoms: Other See Less

This has not happened before at this restaurant and I get the same thing every time but yesterday I ate a salmon poke bowl with both salmon and spicy salmon, rice, and spring mix. It did not taste bad but after eating I did not feel too... See More well so sat down then I had somewhere to go. When I got to my destination probably about an hour or two after I had eaten I started getting terrible stomach cramps I went to the restroom and also had diarrhea. The pain was so bad I had to go back home. I feel a bit better today and stomach cramps are gone but I still feel the other symptom of nausea and have loose bowel movements. Update (01/05/2023 5:50am): painful stomach cramps came back and are coming and going. Stomach is sensitive. Pain is distracting and makes it difficult to sleep. I am also going to name off the toppings I can remember that I got as I've seen there has been recalls on greens. Cucumber, green onion, radish sprouts, ginger, cilantro, fried onion. Sauces include: ponzu, spicy mayo, sesame, house | Symptoms: Nausea, Diarrhea, Cramps, Stomach Pain See Less

I bought the new type of ice cream from Rewe in Dortmund Eving today on 7.1. Chocolatey Love a fair.Ate with my girlfriend. But my girlfriend almost suffocated when she noticed that foil was in the ice. She could still strangle them out. We finally disposed of... See More the ice cream. Too bad about the money. We were really happy about the new variety. And it could have ended badly. I've been a loyal customer for years and am now afraid to buy and eat more products. I hope we don't also get nausea, diarrhea, etc., as others have written. See Less

We bought a bargain bucket at 8.07pm on 21/01/2023, which was consumed at home about half an hour later. I became ill around six hours later with violent vomiting and (simultaneous) diarrhoea. This was extremely distressing and dehumanising. The vomiting lasted until 11am the next day, when... See More I was able to keep down water. The diarrhoea persists now. My partner became sick with diarrhoea about twelve hours after the meal, which persisted until Sunday evening. I am still suffering with aches, pains and chills. | Symptoms: Diarrhea, Nausea, Vomiting, Chills, Stomach Pain, Body Ache See Less

Buttermilk pancake, I made the pancakes in the morning, myself and 2 kids ate them except hubby. By afternoon we were getting cramps and gassy stomach, by night time we were all vomiting and going to the toilet frequently. We hardly had any sleep overnight. | Symptoms: Diarrhea, Fever, Vomiting, Cramps See Less

Rappel Conso announced the recall of Isla Delice Smoked Flavor Chicken matchsticksdue to the presence of Listeria monocytogenes. This product was distributed nationwide in France.

The recalled product is Isla Delice Smoked Flavor Chicken matchsticks, 2x100g (1AP203000), GTIN 3512690003393 Lot 30130014 best before sate 02/20/2023

Packaging: Plastic... See More tray 2x100g
Marketing date: 01/14/2023
End of marketing date: 01/20/2023
Storage temperature: Product to be stored in refrigerator
Health mark: FR 01 336 002 CE
Geographical zone of sale: All France
Distributors: 4 trays concerned; distributed by Epinal Supermarket, El Baraka Supermarket, TAD Market
Publication date: 01/24/2023
Reason for recall: Presence of Listeria Monocytogenes
End date of the recall process: 02/07/2023

If you have the recalled product in your home, please do not eat it, throw it away or return it to the place of purchase for a refund.

In case you are experiencing Listeria monocytogenes symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain, and diarrhea, it is important to report it. It can help to detect & resolve outbreaks early and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

See Less

My daughter (4 yrs) and I had dinner there and we both had food poisoning. Though we had two different dishes, my daughter had diarrhea and I had nausea and committing. That means that it’s not an abnormality but it’s probably the norm at this place. I... See More called them to complain. They said that they will call me back…nothing happened. For your health, please avoid this place. I will be reporting it. Thanks | Symptoms: Nausea, Vomiting, Diarrhea See Less

I ordered yesterday at around 1:54 pm est a medium thin crust with pineapple and jalapeno , a medium hand tossed pizza with olives and roasted peppers, and boneless chicken wings. Pizza came outside delivery range. It was cold. I ate the thin crust even though it... See More smelled sour. 4am woke up shaking, vomiting, and the rest. Had nothing else all day or night except coke. The Pineapple and or the cheese was bad. This is food poisoning. | Symptoms: Nausea, Diarrhea, Vomiting, Shaking See Less

I went to the soup kitchen in Provincetown me and my friend both ate Vegetarian stuffed peppers, he got diarrhea shortly after he ate his and I’ve had it for days after eating mine, it could be a combination of the peppers along with the gas station... See More food I’m consuming at my new job at Cumberland farms, it’s been 3 days and I’m still experiencing massive diarrhea and constantly needing to go to the toilet to take a dump, stool is watery, have I been food poisoned? | Symptoms: Diarrhea, Gas See Less

Last 30 days