Au Bon Pain, 200 E Randolph St, Chicago, IL, USA

Report date: Nov 21, 2023
1. Person in charge present, demonstrates knowledge, and performs duties
- comments: observed no city of chicago certified foodservice manager on premises. Instructed city of chicago certified foodservice manager shall be on premises at all times. Priority foundation violation

2. City of... See More chicago food service sanitation certificate
- comments: observed no city of chicago certified foodservice manager on premises. Instructed city of chicago certified foodservice manager shall be on premises at all times. Priority foundation violation 7-38-012 citation issued.

3. Management, food employee and conditional employee; knowledge, responsibilities and reporting
- comments: observed no employee health policy on site. Instructed to provide written employee health policy for all employees. Priority foundation violation 7-38-010 citation issued.

5. Procedures for responding to vomiting and diarrheal events
- comments: observed no vomit and diarrhea spill kit with procedure and spray effective against norovirus on premises. Instructed to provide vomit and diarrhea spill kit with procedure and spray effective against norovirus on premises at all times. Priority foundation violation 7-38-005 citation issued.

38. Insects, rodents, & animals not present
- comments: observed over 130 mouse droppings in facility, in areas such as space in between wall where grease trap is located, behind mixer and oven, prep table and shelf and in corner and along walls in room with hot water tank. Instructed to eliminate pest activity, remove mouse droppings and clean affected areas. Recommended pest control service facility on or after 11/21/2023. Priority foundation violation. 7-38-020(a) citation issued.

48. Warewashing facilities: installed, maintained & used; test strips
- comments: observed no sanitizing solution test kit on premises. Instructed to provide sanitizing solution test kit and maintain on premises at all times. Priority foundation violation 7-38-005 citation issued.

53. Toilet facilities: properly constructed, supplied, & cleaned
- comments: observed no self closing device on washroom door. Instructed to install self closing device on washroom door and maintain.

56. Adequate ventilation & lighting; designated areas used
- comments: observed dust on ceiling vent covrer in washroom. Instructed to clean and maintain.

60. Previous core violation corrected
- comments: observed previous core violations from inspection report #2370127 dated 05/05/2020 not corrected. Instructed to correct. Priority foundation violation 7-42-090. Citation issued. Observed bulk food containers (sugar, flour, etc. ) without required labels. Instructed must label all bulk food containers with common name observed raw wood surfaces at front counter. Instructed must paint or stain these porous surfaces to make smooth and easily cleanable. Must maintain same. Observed leak at base of faucet of 3 compartment sink. Must repair and maintain same.

Source: chicago.gov See Less

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Closure Date: 11/14/2023

Violation:
- High Priority - - From initial inspection: High Priority - Rodent activity present as evidenced by rodent droppings found. -5 rodent droppings on floor next to box syrups in shared area with Dunkin' Donuts and KFC -4 rodent droppings under prep sink... See More in Wendy's -3 rodent droppings under shelves across from 3 compartment sink in Wendy's -5 rodent droppings on top of microwave in Wendy's -8 rodent droppings on shelf next to microwave above raw burgers in Wendy's **Warning** - From follow-up inspection 2023-11-14: 1 rodent dropping on shelf next to microwave in cook line area. Operator cleaned and sanitized the area. **Time Extended**

Source: Florida Department of Health See Less

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Date Closed: Nov 21, 2023
Reason for Closure:
Live roaches in facility's food or non-food area.
Wiping cloths not stored clean and dry, or in a sanitizing solution, between uses.
Personal cleanliness is inadequate. Outer garment soiled with possible contaminant. Effective hair restraint not worn where required.... See More Jewelry worn on hands or arms. Fingernail polish worn or fingernails not kept clean and trimmed.
Anti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly. Condensation or liquid waste improperly disposed of.
Single service article not provided. Single service article reused or not protected from contamination when transported, stored, dispensed. Drinking straws not completely enclosed in wrapper or dispensed from a sanitary device.
Raw, cooked or prepared food is adulterated, contaminated, cross-contaminated, or not discarded in accordance with HACCP plan.
Evidence of mice or live mice in establishment's food or non-food areas.
Sanitized equipment or utensil, including in-use food dispensing utensil, improperly used or stored.
Food, supplies, or equipment not protected from potential source of contamination during storage, preparation, transportation, display, service or from customer’s refillable, reusable container. Condiments not in single-service containers or dispensed directly by the vendor.
Establishment is not free of harborage or conditions conducive to rodents, insects or other pests.
Source: New York City Environmental Health Department. See Less

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Report date: Nov 21, 2023
9. No bare hand contact with rte food or a pre-approved alternative procedure properly allowed
- comments: observed a food handling employee put ingredients on a taco (onion and cilantro) with their bare hands. Management instructed that no bare-hand contact is allowed... See More with ready-to-eat foods. Priority 7-38-010. Citation issued.

14. Required records available: shellstock tags, parasite destruction
- comments: observed no shellfish tag for oysters. A shellstock certification tag shall be maintained with the original container until emptied and then retained for 90 days from the date of the last one sold. Tags must be with the product at all times, and shellfish tags must be dated with the date when the last shellfish was used or consumed from the container. Management discarded the said oysters. Total value: $30. 00 total weight 10 lbs. Priority foundation violation 7-38-005 citation issued

21. Proper hot holding temperatures
- comments: observed al pastor held at an inadequate temperature of 75 f. Meat was not cooking and sitting stationary on a rotator instructed the manager to ensure that al pastor is either cooking or stored at 135 f or above. The manager discarded 10 pounds of el pastor $60. Priority violation 7-38-005 citation combined with violation #22.

22. Proper cold holding temperatures
- comments: observed sliced tomatoes and milk stored at an inadequate temperature of 47 f. Instructed manager to ensure that all cold food is stored at 41 f and below. The manager discarded 1/2 pound of tomatoes and 3/4 gallon of milk. Priority violation 7-38-005 citation issued.

36. Thermometers provided & accurate
- comments: observed no food thermometer on site for measuring cold foods. The food thermometer on site starts at 100 f and up. Instructed manager to provide metal stem thermometer for measuring hot and cold foods. Priority foundation violation 7-38-005 citation issued.

38. Insects, rodents, & animals not present
- comments: observed 25 small flies throughout the facility, including in the basement, in the kitchen, and toilet rooms; observed 1 live roach in the kitchen and 1 live roach on cooler in drink area. Instructed manager to service all areas affected by pests priority foundation violation 7-38-020(a). Citation issued.

38. Insects, rodents, & animals not present
- comments: observed dead rodent in basement near hand washing sink. Instructed manager to remove dead rodent and sanitize affected area.

39. Contamination prevented during food preparation, storage & display
- comments: observed food stored on the floor in the basement. Instructed manager to keep food items at least 6 inches above ground.

43. In-use utensils: properly stored
- comments: observed knife stored in crack between wall and counter instructed manager to remove knife in store on a non-absorbent easily cleanable surface.

51. Plumbing installed; proper backflow devices
- comments: observed mop sink with clog. Instructed manager to unclog mop sink.

57. All food employees have food handler training
- comments: observed food handler with no food handler training. Instructed manager to ensure all food handlers have food handler training.

60. Previous core violation corrected
- comments: observed previous core violations not corrected within specified timeframe. Report #2563240, dated september 6, 2022, instructed facility to: #37 label food storage containers with common name, #47 repaint rusty metal shelves and racks in basement walk in cooler, #51 provide backflow prevention device to hose in basement, and #58 provide food allergen training for all certified food managers. Observed bulk storage containers in basement not labeled with common name; observed rusted metal shelves and racks in basement walk-in cooler; observed hose in basement hooked up with no backflow prevention device; observed certified food manager with no food allergen training. Instructed manager to address all previous core violations. Priority foundation violation 7-42-090 citation issued.

Source: chicago.gov See Less

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Report date: Nov 17, 2023
1. Person in charge present, demonstrates knowledge, and performs duties
- comments: observed no person in charge with foodservice manager training.

2. City of chicago food service sanitation certificate
- comments: observed no valid city of chicago sanitation manager certificate on site.... See More Instructed person in charge that valid city of chicago manager certificate as well as certified manager must be on site at all times. Priority foundation #7-38-012. Citation issued.

35. Approved thawing methods used
- comments: observed food being thawed in prep area at room temperature. Instructed person in charge that all thawing must occur under refridgeration or potable cold running water.

38. Insects, rodents, & animals not present
- comments: observed approximately 40 mouse droppings in front prep area on sides of cooler and in rear prep area being wire shelving. Instructed person in charge to remove all mouse droppings, sanitize all areas, and maintain. Priority foundation #7-38-020(a). Citation issued.

49. Non-food/food contact surfaces clean
- comments: observed build up of food debris on interiors of all cold hold units. Instructed person in charge to clean and maintain

57. All food employees have food handler training
- comments: observed no food handler certificates on site for employees. Instructed person in charge to direct all food employees to obtain training and retain certificates on site

Source: chicago.gov See Less

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I woke up 30 minutes after eating a the new chicken sandwich and I was on the toilet and with a garbage can in front of me. I got two. One for later and I’m not eating the second one. | Symptoms: Nausea, Diarrhea, Vomiting See Less

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Suspected food poisoning. Symptoms: Nausea, Vomiting, Stomach Pain, Headache
Suspected source: churches chicken fast food place
Onset: Less than 4 hours
Duration: 12 to 24 hours
Sick: Me
Additional information: Its from churches chicken, i dont know which one. | Symptoms: Nausea, Vomiting, Stomach Pain, Headache See Less

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Report date: Nov 28, 2023
41. Wiping cloths: properly used & stored
- comments: 3-304. 14 must store wiping cloths in prep areas in a sanitizer bucket between uses to prevent cross-contamination. Instructed to maintain.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used... See More
- comments: 4-501. 12 most of the cutting boards in the kitchen, with dark stains and deep cuts, must be refinished or replaced said cutting boards

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: 4-101. 19 must not use milk crates as a means of elevation for stored items.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: 4-204. 18 the foam wrap is broken/leaking on the pipe attached to the condenser unit inside the walk-in cooler in the basement. Repair issue

51. Plumbing installed; proper backflow devices
- comments: 5-205. 15 handwashing at the bar area is slowly draining. Repair issue. The pop gun dispenser unit installed under the bar counter and above the ice bin must be relocated to minimize the source of contamination. Ice is used for human consumption.

51. Plumbing installed; proper backflow devices
- comments: 5-204. 12 no backflow prevention device was provided at the ice machine water line in the basement area. Must be installed so backflow prevention device may be located to be serviced and maintained, or to know the location

55. Physical facilities installed, maintained & clean
- comments: 6-201. 11 broken/missing grout on floor tiles in the bar area. Also broken cement floor under the ice bin. Repair with a smooth, cleanable, and non-absorbent material.

56. Adequate ventilation & lighting; designated areas used
- comments: 6-202. 11 we observed a protective light shield with black dust accumulation, instructed to clean and maintain

Source: chicago.gov See Less

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Report date: Nov 28, 2023
10. Adequate handwashing sinks properly supplied and accessible
- comments: observed no handwashing signage at the exposed handsink near the three-compartment sink in the rear warewashing area. Instructed the person in charge to provide handwashing signage at all hands used by food... See More employees and maintain.

36. Thermometers provided & accurate
- comments: observed no thermometers conspicuously placed in the reach-in coolers in the rear prep area. Instructed the person in charge to provide thermometers for all cold holding equipment and maintain.

38. Insects, rodents, & animals not present
- comments: observed evidence of rodent activity on the premises. Observed approximately 10 mouse droppings on the counter behind the pizza warmer in the front dispensing area. Also observed approximately 20 mouse droppings on the floor underneath the dry storage shelving units in the rear prep area. Instructed the person in charge to remove all rodent droppings, clean surfaces, and maintain premises free of pest. Recommended receiving additional pest control service. Priority foundation violation 7-38-020(a).

39. Contamination prevented during food preparation, storage & display
- comments: observed food containers stored on the floor in the walk-in cooler in the rear prep area. Instructed the person in charge to properly store and protect the food items from contamination while stored by elevating at least six inches from the floor and maintaining.

40. Personal cleanliness
- comments: observed multiple food handlers prepping food without hair restraints. Instructed the person in charge to ensure all food handling employees wear hair restraints to prevent contamination and maintain.

47. Food & non-food contact surfaces cleanable, properly designed, constructed & used
- comments: observed rusted storage racks in walk-in cooler in the rear prep area. Instructed the person in charge to remove rust and ensure all nonfood-contact surfaces remain smooth and easily cleanable.

55. Physical facilities installed, maintained & clean
- comments: observed some food debris on the floor behind deep fryers in the rear prep area. Instructed the person in charge to detail clean floors and maintain.

58. Allergen training as required
- comments: observed one certified food service manager without allergen awareness training. Instructed the person in charge to obtain an allergen training certificate and keep on premises and maintain.

Source: chicago.gov See Less

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Report date: Nov 28, 2023
50. Hot & cold water available; adequate pressure
- comments: observed no hot water throughout facility, in kitchen and toilet rooms on 1st and 2nd floor. Hot water reached a maximum temperature of 63 f. Instructed manager to ensure hot water reaches... See More a minimum temperature of 100 f at all hand washing sinks and a minimum temperature of 110 f at all other sinks. Priority violation 7-38-030(c) citation issued.

Source: chicago.gov See Less

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Order a chops Jr salad , basically a Cesar salad without the croutons.

Ordered at 7:22 , it’s less than two hours later I’m extremely sick . | Symptoms: Nausea, Diarrhea, Vomiting See Less

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I ordered fried shrimp from Mr and Mrs Crab yesterday. My daughter ordered fried oysters and plain shrimp. Within hours of eating it we both experienced stomach cramps, nausea and diarrhea. My daughter was also throwing up and I have had chills. ***I forgot we were here... See More on Sat and had oysters. I think it was the oysters that weren’t cooked properly. | Symptoms: Nausea, Diarrhea, Cramps, Chills, Vomiting See Less

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I ordered a virgin margarita and grilled mahi fish tacos. It wasn't long after I made it home that I was rushing to the bathroom. | Symptoms: Diarrhea, Vomiting See Less

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Last night I ordered dominoes a Italian sandwich n wing I ate it n when it was time for be I noticed my stomach was getting hard n I was gassy the the acid reflux started n then the vomiting. The next day I got up for... See More work I was weak with body aches nauseous n couldn’t work my full shift at work so I left I am now laying in bed n been here all day can’t eat n not feeling well. | Symptoms: Nausea, Diarrhea, Vomiting, Body Ache, Gas, Acid reflux, Weakness See Less

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3 of us all got the tortilla chicken soup for dinner from El Pollo Loco off of Temecula Parkway. All of us had diarrhea, stomach pains and headaches several hours later. It was horrible.
This was the only food that we all ate that night. 11/14/23 | Symptoms: Nausea, Diarrhea, Headache, Stomach Pain See Less

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The HMC Group Marketing, Inc., which does business as HMC Farms, is voluntarily recalling peaches, plums and nectarines sold in retail stores between May 1 and November 15, 2022 and between May 1 and November 15, 2023. The fruit is being recalled because it has the potential... See More to be contaminated with Listeria monocytogenes. The recalled fruit was distributed nationwide and sold at retail stores as individual pieces of fruit bearing PLU stickers (see images attached) or in consumer packaging (also shown in the attached images) and sold at retail between May 1 and November 15, 2022 and between May 1 and November 15, 2023. The recalled peaches have been linked to an outbreak of Listeriosis that has resulted in eleven illnesses.

Listeria monocytogenes is an organism that can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain, and diarrhea. Listeria infection can cause miscarriages and stillbirths among pregnant women.

This recall includes only conventionally grown fruit – no organic fruit is being recalled. Peaches, plums, and nectarines currently available for sale at retail stores are not included in this recall.

Consumers: Although the recalled fruit is no longer available in retail stores, consumers may have frozen the recalled fruit at home for later use. Consumers are urged to check their freezers for the recalled fruit, not consume it.

This recall is being carried out with the knowledge of the U.S. Food and Drug Administration.

In case you are experiencing Listeria monocytogenes symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain, and diarrhea, it is important to report it. It can help to detect & resolve outbreaks early and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Company name: The HMC Group Marketing, Inc.
Brand name: HMC Farms/Signature Farms
Product recalled: Whole Peaches, Plums, and Nectarines
Reason of the recall: Potential to be contaminated with Listeria monocytogenes
FDA Recall date: November 17, 2023

Source: fda.gov See Less

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Ordered a strawberry lemonade açaí started feeling nauseous 30 minutes after and now I’ve been having constant diarrhea then my daughter drunk some of the lemonade and she also became ill. | Symptoms: Diarrhea, Nausea See Less

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This is the second time that I have had food poisoning from eating organic Driscolls molded strawberries and organic Driscolls raspberries that had worms, parasites and mold on them! I was violently sick the first time back in June from eating molded strawberries and I am now... See More presently extremely violently sick after eating Driscolls organic raspberries on Oct 23 that had worms, parasites, other insects and ipossibly bug feces and mold. It’s now going on my third week of being very sick and I have gone to my gastroenterologist again who put me on a strong antibiotic called Bactrim. I have severe projectile vomiting, stomach upset/nausea, fever, diarrhea, fatigue, stress, depression, bad muscle aches and cramps, bloody stools and difficulty breathing. I am so stressed out and have had to have a caretaker care for me. I am so fatigued and afraid to even eat. I am dehydrated and am drinking special drinks with electrolytes as my Dr suggested. I lost weight. I am a disabled 66yr old female and my immune system is not the best as I had a serious condition and had surgery a few yrs ago so my body has been very susceptible to illness. I contacted the Dept of Agriculture in Tallahassee Fl. to report this incident after a week.
I also contacted Driscolls directly by phone and by email and the Publix mgr where I bought both the strawberries and the raspberries. Yet they still sell them with mold and worms/larvae and who knows what else! I am truly suffering. I don’t know what to do. I am scared. I had an endoscopy done the after the first illness . They did not find anything in my esophagus but now he wants me to have a colonoscopy. This raspberry bout of food poisoning is very recent and I saved the rest of the batch and froze them for the health dept to inspect them. I also sent pictures and the batch numbers and lot numbers to driscolls and to the Dept of agriculture. I just recently heard from Driscolls but nothing back from the Dept of agriculture yet! I want this handled! Before there’s a food poisoning outbreak of something deadly. I told the Publix produce mgr and he got very upset with me because I was taking pictures of all the many contaminated containers of the organic Driscolls strawberries and raspberries. I then asked him how he can possibly sell these molded fruits at $7 a container and he opened a few of them and took out the worst ones and threw the container back out on the shelf! I went straight to the store mgr and she said she would take care of it. I have no idea what she did after that but I had left and sure enough when I was able to get out of bed and food shop again the fruit was back out on the shelves in the SAME conditions. This needs to be addressed and an FDA investigation done! What is it going to take for someone to handle this? I expect compensation for my Drs and my work loss and for pain and suffering!!! My daughter 27 also got sick but she has a much better immune system and recouped in a week or so. I want answers! I want to be healthy again. I am afraid to have any more surgery. Like the colonoscopy my gastroenterologist wants me to have. If you need any more info please contact me. Thank you.

We have been to a gastroenterologist and we have been violently sick for over three weeks now!!
My Dr wants me to have a colonoscopy as I already had an endoscopy done.

Our symptoms:
OF Major food poisoning:
1) SEVERE VOMITING
2) BLOODY-DIARRHEA
3) MAJOR FATIGUE
4) BODY ACHES AND PAIN
5) FEVER
6) SWEATS/CHILLS/THEN HOT
7) DEPRESSION
8) ANGER/FEAR OF DYING!!
9) EARS ARE RINGING/TINNITUS
10) DIZZINESS/UNBALANCED
11) BLOATED STOMACH
12) INSOMNIA EVEN THOUGH WE ARE EXHAUSTED!!

I am done with DRISCOLLS!!

I WANT someone to do a full inspection of how they grow, pick, process, store and sell their fruit!

Because this is unacceptable
I am 66. Disabled and this is the second episode of food poisoning due to eating the hidden contaminated fruit in their containers. In Publix and sprouts  | Symptoms: Nausea, Diarrhea, Vomiting, Fever, Cramps, Fatigue, Gas, Dehydration See Less

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I just ordered a mac chicken with a soda and after half an hour I started having a stomachache, feeling nauseous, saliva pouring out of my mouth from the feeling of wanting to vomit. | Symptoms: Nausea, Diarrhea, Stomach Pain, Vomiting See Less

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The FSIS announced the recall of approximately 5,620 pounds of raw ground beef products by Skyline Provisions, Inc, that may be contaminated with a foreign object. These products were shipped to institutions in Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, Vermont and Wisconsin. There have... See More been no confirmed reports of adverse reactions due to consumption of these products.

The recalled products are:
- 20-lb. carton boxes containing four packages of “SKYLINE PROVISIONS, INC. GROUND BEEF 81/19” with “ITEM # 000248” printed on the label.
- 20-lb. carton boxes containing four packages of “SKYLINE PROVISIONS, INC. GROUND BEEF 75/25” with “ITEM # 000293” printed on the label.

These products were produced and packed on Aug. 19, 2023, and bear establishment number “EST. 19300” inside the USDA mark of inspection.

The problem was discovered after FSIS received a customer complaint reporting that a foreign object was found during food preparation.

FSIS is concerned that some product may be in institutional freezers. Institutions are urged not to serve these products.

In case you experienced harm from extraneous materials, it is important to report it. It can help to detect & resolve issues and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Source: fsis.usda.gov See Less

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