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Updated: May 23, 2023 8:07 PM
Bed bugs bites all over workers,od the Pier burger Santa Monica, infestation there over 1 yr. Many of the workers quit ,also several workers contracted bronchitis due to older male worker,working while sick. The worker never wears mask or gloves,sneezes uses arm to whipe nose while working,observed... See More workers in burger stand eating out of food,and eating outside food they shared,while continuing to cook,without mask,fingers touching mouth,then handling customers food! Took grand kids all 3, were sick too. We all had Hambuger fries,soft drinks man cooking never left to wash hand,after rub nose across Rm,nose was runny he had severe cough and was handed bronchitis meds from customer.Food from outside vendor passed around and eaten while cooking | Symptoms: Other, Diarrhea, Cough See Less

Was an employee tat the time of this incident happened. I was one of the 3 people to report it to environmental health. I have photo evidence of the Rat Feces and the UNCLEAN Bathrooms that NEVER get cleaned. I have never been so sick in my... See More life while working there . After I resigned due to Rat Feces, Cockroach infestation, Harassment, Sexual Harassment from Directors/Management with proof to back up the claims, I have not been ill/sick since. I also went to my doctor to document the incident. It was recommended to stop working there. The Roach infestation, Rat Feces & Fly infestation have been a long time on going issue. The maintenance work has photos of all the different Rats he sees. The other employees have seen them too. | Symptoms: Nausea, Diarrhea, Vomiting, Other See Less

Someone MUST go to this place oh my gosh just saw pictures of the kitchen area that is beyond disgusting ..I am just shocked someone is going get seriously sick .I can not believe they are serving food to customers..please do not ignor this's so bad .... See Less

The complete unsanitary of Modern Meats in Humboldt Sask. I was working there and only last a couple weeks. The filth. I’ve never seen a place of business especially one where food is being handled. In the far back cooler the is raw meet over cooked meat.... See More The amount of rotting blood on the floor was so gross. And owner does not care See Less

I went in at Lunch time around 1:30 pm. there was hardly anyone there. Me plus 3 other diners was it. I ordered Kale salad and beef broth with beef, veggies, rice noodles and kale. When I went to find a table for myself to eat, I... See More came across 4 tables that people had clearly eaten at, but were not wiped down by the staff; which was strange because the place was practically empty. You'd think they would use that down time to their advantage to clean up a bit. But alas, the young staff was socializing with each other and slacking off. I wiped down my own table. While eating, I noticed the Kale seemed to have a weird film on it. It tasted fine, but left a strange film in my mouth, on my cheeks. But because it didn't taste any different, I didn't think much of it. I finished my food and went on with my day. Later however, I began to bloat and gurgle. My abdomen was making horrid noises and started to swell. Just sitting in a chair created some kind of weird pressure pain. I became slightly nauseous as well, but that was short lived. Some time around 8 o'clock I was using the bathroom quite frequently. I went to the bathroom 6 times Monday night. Horrible stomach aches along with clammy skin and sweating. I was like "What's happening to me?!?!". Next morning, same thing. And now, no appetite. Bloated gurgling stomach, diarrhea with horrible stomach aches. My excrement consisted of undigested and partially digested kale on top of smelling totally rank That's when I started thinking this had to do with them.
And here is the seriously disappointing issue...Asides from it supposing to be a place where people can feel good about the food they consume, thinking that they've made a healthier choice, Its also a place where people like me who cant eat anywhere because everything has gluten in it or is cross contaminated with gluten eat so we don't get diarrhea, nausea, vomiting, rashes...etc. All day I was thinking I ate something with gluten in it and I missed what it was, but no! It was the Kale from there. Very disappointing. WASH THE SALADS, KIDS!...Oh and wipe the tables down. Its your JOB! | Symptoms: Nausea, Diarrhea, Vomiting, Sweating, Other, Bloating, Loss of Appetite, Stomach Pain, Swelling
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Visited your milperra store today bought 2 whoppers just awful the store was dirty with cockatoo poo everywhere outside inside filthy floor wouldn’t sit down. Please do better than this won’t be returning it was not what your advertising gives over !! See Less

November 7, 2022 at 06:55pm CST
while waiting for our order: Store #5450 on Highland—female worker pressing pizza dough in pan with her hands; she stopped got Pickup order for ShaMar while my husband was yet looking at menu trying to decide; afterwards, she got another pan... See More and started pressing dough down in it—she never washed her hands—I asked her did she just go from working cash register to pressing dough with her hands without washing her hands nor wearing anything: she said, “we all wash our hands plus the oven bakes at 500 degrees for 10 minutes..”

I was in awe to her reply. She asked if we were ready to place an order? But another man, Mr. Smith came to Pickup— I asked my husband to wait and let him pickup his order. My husband ordered, female received $20 and drop her large bill: then she gave my husband $2 change and she told him she had to go and get coins to give him change. They need a cashier! This (Female worker is working cash register, receiving cash money, then pressing down dough in pans and digging in her hair, digging in her ear; and proceeding to press dough again) I eye-witnessed the tall white coworker take out pizzas from oven: he back there digging in his nose rolling foreign contents between his fingers and rubbing it onto cardboard boxes and tipping all his germs into the cardboard that food goes into; and both his arms up to his elbows were inside boxes as he leans on prepping workstation and he had long straight hair and medium beard (no hair net nor beard covering) proceeded to put pizza and boneless chicken in a box.

(When female worker came back to the front counter and got a roll of dough and started pressing dough again. I expressed to her we did not want our pizza in the box the tall male coworker was leaning on—she picked up wrong box and fold it and trashed it. She turned her back to us told her tall male coworker something and she dug in her ear and started pressing dough in a pan. I was SO SICK to my stomach from what I kept eye-witnessing at this location—I asked my husband if we could leave? My husband who cannot speak very well due to 4 strokes and 3 heart attacks started to get up and leave—then, the tall white coworker that had been digging in his nose and rubbing foreign substance into the pizza cardboard brought us our pizza and box of boneless chicken after he had been digging in his nose..he had long straight hair past his shoulders without hair net nor beard covering brought our order to us with nasty hands after such unclean actions Moreover, this location needs to be investigated for cleanliness and need hair nets and beard coverings to be worn. Attached are pictures of the two employees that were performing such unclean actions during preparation of orders.. stomach is Very Upset from seeing such actions—pictures are available ..this is Very Nasty—cannot eat!!!
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Tonight my family and I decided to try this place in North Little Rock. After paying for my food I noticed that the food preparer or cook did not have on any gloves and was touching food without gloves on her hand which is very unsanitary she... See More said she was told not to wear gloves . so I asked for a refund before I even received any food and the young lady at the window went and got the same lady who made my food and she told me she did not have time to call the manager or the owner and worry them about this but she did have time to call the police and I did too this matter was handled very unprofessional and definitely very unsanitary I am very unsatisfied and I need a full refund and an apology. Store number 8047 ticket number 102. I left the store with no food and they kept my money. See Less

The studio movies grill kitchen has cockroaches. Employees eat in the kitchen while they prepare food. The kitchen is dirty. | Symptoms: Something else See Less

The FDA released a warning letter for The Royal Ice Cream Company Inc. located at 27 Warren St., Manchester, CT 06040-6534 on July 28, 2022.

During the inspection from January 19 through February 22, 2022, FDA investigators found serious violations of the Current Good Manufacturing Practice, Hazard... See More Analysis, and Risk-Based Preventive Controls for Human Food regulation (CGMP & PC rule). FDA collected environmental samples (i.e., swabs) from various areas in this processing facility. FDA laboratory analysis of the environmental swabs found the presence of Listeria monocytogenes (L. monocytogenes), a human pathogen, in this facility. FDA have determined that the RTE ice cream products manufactured in this facility were prepared, packed or held under insanitary conditions whereby they may have been rendered injurious to health.

The serious deviations found at the facility are:

- Hazard Analysis and Risk-Based Preventive Controls:
1- This facility manufactures ice cream products, RTE foods that are exposed to the environment prior to packaging, where they may be contaminated with environmental pathogens such as L. monocytogenes. The packaged ice cream products do not receive a lethal treatment or otherwise include a control measure (such as a formulation lethal to the pathogen) that would significantly minimize the pathogen. The detection of L. monocytogenes in finished products and reoccurring presence of L. monocytogenes in this facility are significant in that they demonstrate their sanitation procedures have been inadequate to effectively control pathogens in this facility to prevent contamination of food. Appropriate control of L. monocytogenes in a food processing environment requires knowledge of the unique characteristics of the organism and implementing the hygienic practices necessary to control this pathogen. Once L. monocytogenes is established in a production area, personnel or equipment can facilitate the pathogen’s movement and contamination of food-contact surfaces and finished product. It is essential to identify the areas of the food processing plant where this organism is able to survive, and to take such corrective actions as necessary to eradicate the organism by rendering these areas unable to support the survival and growth of the organism and prevent the organism from being re-established in such sites. Additionally, FDA has repeatedly detected Listeria innocua (L. innocua), a non-pathogenic Listeria species, in environmental samples collected from this firm during FDA inspections conducted in 2022, 2020, 2018, and 2017. The presence of Listeria species such as L. innocua suggests that conditions also are suitable for survival and/or growth of L. monocytogenes. Furthermore, in reviewing this facility’s environmental monitoring program, they have repeatedly found L. monocytogenes and Listeria spp. through their own testing from April 30, 2021, through January 19, 2022, from their RTE ice cream processing environment. During a regulatory meeting held with this firm on March 31, 2021, FDA communicated their concerns regarding operations of this firm, including deficiencies within their written food safety plan and environmental monitoring program.
2.- The sanitation controls did not ensure that this facility is maintained in a sanitary condition adequate to significantly minimize or prevent hazards such as environmental pathogens and biological hazards due to employee handling.
3.- They did not establish and implement adequate written verification procedures for environmental monitoring.

- Supply-Chain Program: Their written supply-chain program does not provide assurance that a hazard requiring a supply-chain-applied control has been significantly minimized or prevented.

- Current Good Manufacturing Practice:
1.- They did not conduct all food manufacturing, processing, packing, and holding under such conditions and controls as are necessary to minimize the potential for contamination of food.
2.- Their equipment and utensils were not designed and were not of such material and workmanship as to be adequately cleanable and were not maintained to protect against contamination


About FDA Warning letters: "When FDA finds that a manufacturer has significantly violated FDA regulations, FDA notifies the manufacturer. This notification is often in the form of a Warning Letter. The Warning Letter identifies the violation, such as poor manufacturing practices, problems with claims for what a product can do, or incorrect directions for use. The letter also makes clear that the company must correct the problem and provides directions and a timeframe for the company to inform the FDA of its plans for correction."
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