Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Food Safety Reports: Cancun, Quintana Roo, Mexico

Updated:

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

My daughter became infected with salmonella at the hotel on October 11, she is still in the hospital and the hotel hasn't done the least for her. The worst hotel to come the worst vacation for my daughter.  | Symptoms: Diarrhea, Nausea, Fever, Vomiting, Headache

#hotelriu #cancun #quintanaroo #mexico #pita #salmon

Day 2. Started as nausea and diarrhea and then severe stomach cramps. Ate lunch and dinner at buffet and ordered room service the night of the first symptoms.  | Symptoms: Nausea, Diarrhea, Cramps

#buffet #hotelriu #cancun #quintanaroo #mexico

After 2 days I came down with stomach cramps and diarrhoea. Starved for 24 hours no better. After 4 days can manage bread and water. Both children have been vomiting and diarrhoea with cramps. Husband has cramps. Hate this hotel no sympathy from staff. No bottled water available in restaurants.  | Symptoms: Nausea, Diarrhea, Vomiting, Cramps

#cancun #quintanaroo #mexico #bread