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Haven Riviera Cancún, km. 335 Chetumal - Villahermosa, Puerto Cancun, 77569 Quintana Roo, Mexico

Latest report: December 11, 2022 2:37 AM
#quintanaroo #mexico
SG

Nausea, Diarrhea, Vomiting

2 months ago

Me and my boyfriend came here on November 25th; it’s now the 28th and my bf has been sick TWICE, the second time currently now and it seems like it was worse than the first. The first time was on the first day and we had a... See More few Miami Vices at the pool bar and a shot of two different drinks, I’m not sure what they were called. One of the shots we had right before we went up to our room (we had gotten the first shot from the pool bar earlier during the day it was a red drink; the second shot was a yellow drink from the lounge across from the Moons nightclub) … we came back to our room around 8pm and ended up falling asleep, woke up around midnight and he started to vomit; it lasted a day. Now the second time is right now as I’m typing this out. Yesterday he was feeling better and today during the day he was feeling great. We did an ATV/Zipline/Cenote excursion; they give us a little snack after we were done which I personally didn’t find much appetizing as far as the taste went (barely any flavour). It was a small rice and bean burrito, some bean Mexican lasagna or “cake” (that’s what one of the employees called it), some green bread I think it was a small tortilla with a little cheese on it and some corn. The corn didn’t taste cooked at all, it tasted like they cut off the corn from the cob and that’s it. The cake thing didn’t taste good at all, the burrito was somewhat edible and I didn’t bother with the green bread, my bf ate mine. He seemed to love his food, ate everything on his plate. We came back to the hotel after 4pm and went to sit by the pool bar. We both had a strawberry daiquiri (he added a shot or two extra of vodka in his). We then had dinner from the buffet around 6:15pm. We both felt full pretty quickly, getting the feeling that the food wasn’t going down properly in our stomachs. We got to our room and I decided to make a chamomile tea to try to give him (he didn’t drink it until right before he first vomited; also I used the bottled water, no tap). After 5-10 minutes, he started moaning and groaning and eventually belching started which led to him vomiting again. The difference this time is he’s vomiting and had to diarrhea, although the diarrhea was short/didn’t last long at all. It’s a quarter after 11pm right now and he’s currently in the bathroom again. He’ll lay down for probably 10 minutes or so and then he’s back in the bathroom again. Between the two occasions he’s been sick, I’ve bought two bottles of Pepto, 1 bottle of Electrolytes and 1 pack of Lomotil from the gift shop, so about $50USD I’ve spent on medicine. We have travel insurance and I tried to see if he’d want to see a doctor but he preferred not to. We honestly have no idea what it could be specifically but it sounds like food poisoning. At this point, he’s trying to get passed it, get all the yuck out of his system and try to get better tomorrow and hopefully he starts to feel somewhat better by the end of the day. 😪 This really sucks and for this to be our first vacation together plus this being my personal first vacation period, this experience isn’t too amazing. We liked this hotel a lot, beautiful room, beautiful view, calm and relaxing environment and a lot of the employees here are really really nice … but I personally don’t think I’ll be coming back here again after this. Especially after reading other reviews on other sites complaining of similar situations.  | Symptoms: Nausea, Diarrhea, Vomiting See Less
362


UI

Diarrhea, Cramps, Stomach Pain

7 months ago

Got sick 3rd day! Stomach pains(feel like cramps) and really loose bowels. It’s been 7 days since incident. Stomach pains still hurt(feel like a twisting pain). Still no solid poop. Pretty sure it’s food poisoning. Please be careful. | Symptoms: Diarrhea, Cramps, Stomach Pain See Less
359


F.
f......o
Mexico is just one huge petri dish of food poisoning. Avoid the entire country would be the best way to "be careful." So many similar places to vacation, without spending the majority of the few vacation days we have feeling sick and wasting our time and money. Doesn't discriminate, high end or low end restaurants, equal opportunity food poisoning for all.
Reply 4 months ago
ZQ

Diarrhea

9 months ago

Poor food handling and food preparation led to mine and my wife getting very sick. My wife was sick on the vacation and I got sick after returning home. | Symptoms: Diarrhea See Less
359


GY

Nausea, Diarrhea

9 months ago

I got sick 3 days into our vacation so was not able to enjoy the last 2 days we were there had to spend it in the room so that I wouldn't have an accident. Not sure how I got sick wether it was the food or... See More drinks we went with 2 other couples and they all were sick as well. We have been home 3 days and my husband and I are still sick. | Symptoms: Nausea, Diarrhea See Less
358


EH

Diarrhea, Nausea, Vomiting

9 months ago

Last Sunday and monday, The common denominator has been the Italian restaurant at our hotel There have been lots of reports on Facebook of people getting sick from this resort since February something needs to be done people are continuing to get sick and the resort is... See More saying they know nothing about it. | Symptoms: Diarrhea, Nausea, Vomiting See Less
358


WJ

Nausea, Diarrhea, Vomiting, Cramps

9 months ago

Arrived at the hotel Friday April 22nd 2022 ate normal meals and drank only bottled water at the hotel by Sunday evening I was cramping and hurting so bad. Cramps that felt like labor cramps. Nausea and Diarrhea then came along consistently for the next few days... See More non stop and followed me home. We left the resort wed the 27th with no response or apology from the resort. 5 other travelers with us became sick with same issues others had severe vomiting as well. There have been numerous reports of people with the same symptoms from the same resort. They were aware before we arrived. I contacted them the week prior to arriving and they assured me to not be worried. No such luck. | Symptoms: Nausea, Diarrhea, Vomiting, Cramps See Less
359


YM

Diarrhea, Fever

9 months ago

Arrived with 5 other people Wed 4/20. Ate lunch and dinner as a group. By Thursday evening I was extremely sick and had to leave the dinner table and find the nearest bathroom. I experienced liquid diarrhea for hours and hours. I had to stay in my... See More room the room. The next day my husband got very sick. We had to call the doctor on site. He caught a fever of over 101 and had extreme diarrhea multiple times in an hour. That continued. We were not offered anything for fever. We had to pay for stomach meds which did nothing. It took about two hours to get electrolyte powder packets. The doctor confirmed it was food poisoning and the resort is aware. Multiple people at the resort had it which we discovered during taking our Covid test. Five out of the group of six that I was in came down with food poisoning. The resort has done absolutely nothing to assist adjust any bills and they hardly apologized (I received an email after I returned home to the United States because I kept contacting my butler). I was forced to pay charges that I was told I would not have to pay. This is not an isolated incident. It ,food poisoning is effecting many guests around the resort and the staff doesn’t care. | Symptoms: Diarrhea, Fever See Less
359


TJ

Diarrhea, Nausea, Vomiting

9 months ago

April 24, Food poisoning  Group of 6 ate at here the on this resort. All 6 have food poisoning.  | Symptoms: Diarrhea, Nausea, Vomiting See Less
358


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Suspected food poisoning. Symptoms: Diarrhea, Nausea, Vomiting, Fever, Stomach Pain, Cramps, Chills, Headache
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358


Started feeling ill and heartburn Sunday January 22- mid afternoon. Had dinner at Ayami- beef. Diarrhea began about an hour later and vomiting about 3 hours later. Spent all night and most of Monday in bed or the bathroom. Only ate/drank at the resort. Had half a... See More mango Mojito early Sunday afternoon and no additional alcohol. Had no more than 3 drinks per day and usually less.
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358


Recent Interesting Reports

on December 23 2022 my wife bought a bag of General Mills Lucky Charms cereal the version in the bag not the box and i ate a bowl of it for breakfast every morning and about half way through the bag i started to feel ill after... See More eating a bowl of it my stomach began to hurt and feel strange then i began feeling like something was bubbling its way back up my throat so i ran for the toilet the moment i got to the toilet i started gagging and then i started throwing up something that was colorful and tasted like the lucky charms i had just ate i puked up the whole bowl i had ate after that i was too scared to eat any more of it thinking something in me didn't agree with the cereal, then a week later on December 30 2023 she bought a bag of General Mills Reese's Puffs cereal which i started eating a bowl for breakfast every morning cause i was still to scared to eat the lucky charms cereal by January 10 2023, 30 minutes after finishing a good bowl of the Reese's Puffs cereal i started to feel that same feeling again like the one i felt after eating the Lucky Charms cereal thinking maybe if i just sit here a minute or 2 maybe it will go away then a minute later i felt the same something bubbling its way up my throat feeling so i ran to the toilet passing by my son running to the toilet once again the moment i got to it all i can say is a scene from the Exorcist movie i projectile puking out Reese's Puffs cereal all in the toilet the whole bowl of Reese's Puffs i ate and now its January the 12 2023 and everything i eat i end up throwing it back up and another symptom has has been happening i have loads of gas (i fart a lot. now Lucky Charms and Reese's Puffs are both my favorite cereals my kids love them too lucky my kids didn't get a chance to eat some before I got sick from the cereal cause they were going to school and eating there each of those times but i have something to say to General Mills cereal company "you made me a loyal costumer terrified to eat anymore of your cereal brands... Please find the cause for these illnesses and fix it... PLEASE!... until the problem is solved me and my family will be only buying Malt O Meal brand cereals from now on" thank you all for listening | Symptoms: Nausea, Vomiting, Stomach Pain, Gas See Less
1.4K


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If you have the recalled products in your home, please do not eat them, throw them away.

In case you are experiencing Salmonella symptoms such as diarrhea, abdominal cramps, and fever, it is important to report it. It can help to detect & resolve outbreaks early and prevent others from being harmed, and it enables better surveillance. If symptoms persist, seek medical care.

Sources:
Parsley bunches Boxes accessdata.fda.gov
FC Parsley Curly Chopped Fine accessdata.fda.gov
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206


LU
l.........e
Not much information regarding the grower....
1 Reply 1 week ago
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210


AN
a...........s
Report this to Richland Public Health Department 419-774-4520
Reply 3 weeks ago
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279


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1.1K


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