Report a food safety issue.

I am reporting
I want to:
Please fill in incident place

Add more

As seen in:

Did you also consume (in the past 7 days):

Skip

Get alerts for your case

Provide a contact email

Please provide email
No Thanks
Without your contact information it's not possible to follow up on your complaint. Please provide your email. Thank you 🙂

Protect friends & family

Provide a contact phone number

This makes it easier to follow up - especially if there is some urgency e.g. in a public health investigation. THANK YOU 👍
No Thanks

Add video or photo!

We Recommend video or photos of:
  1. The receipt
  2. The product
  3. The packaging
Add Photo/Video
Drop files here
No Thanks

Email or SMS a copy of report

Enter below to get emailed or SMS a copy of your report

Please provide email or phone
Please provide email or phone

Thanks for your report.

The report was
successfully sent!


Your report is queued - it may take up to 12 hours to process your report.

Report by

Not sure where to start? Let's talk it through.

Chat with our team—we'll help you figure out what to report and how.

Food Safety Reports: Haven Riviera Cancún, Carretera Federal 307, Juárez, Chetumal, Quintana Roo, Mexico

Latest report:

Haven Riviera Cancún, Carretera Federal 307, Juárez, Chetumal, Quintana Roo, Mexico

#hotel #quintanaroo #mexico

Me and my boyfriend came here on November 25th; it’s now the 28th and my bf has been sick TWICE, the second time currently now and it seems like it was worse than the first. The first time was on the first day and we had a… See more

#buffet #quintanaroo #mexico #bread #burrito #cheese #corn #mexican #rice #strawberry #ham #bean #tortilla #cake #ro-tel #cooks

Got sick 3rd day! Stomach pains(feel like cramps) and really loose bowels. It’s been 7 days since incident. Stomach pains still hurt(feel like a twisting pain). Still no solid poop. Pretty sure it’s food poisoning. Please be careful.  | Symptoms: Diarrhea, Cramps, Stomach Pain

#quintanaroo #mexico

Last Sunday and monday, The common denominator has been the Italian restaurant at our hotel There have been lots of reports on Facebook of people getting sick from this resort since February something needs to be done people are continuing to get sick and the resort is… See more

#quintanaroo #mexico #italian